Some collectors and collections have dissapear from my SNTC portal and I only have visibility over 1 collection. What could be the problem??
Forum Posts
Resolved! CSPC 2.7 - User admin locked
Hi dears, I have a problem... I need to access CLI for configuration proxy in Collector CSPC. But in my first access require change password. Ok, I change password, but the virtual machine crashed and require back login again. I try login using...
Apparently, the New User Registration is again refusing to send verification email. Is a work-around available?
I've installed a new collector (2.7.3) and gotten it working (created new entitlement). It appears that the uploads to Cisco are working when I look at the CSPC web page, but when I'm in the Smart Net Total Care web page, I don't see any collectors ...
What is the difference between CON-SNTC-AP3802 & CON-SNT-AIR2EDK9 what is service contract please guide
Hi, I don't can devices as Iron Ports with collector 2.7, how do I collect data from wsas's? And, I checked configurations and firewalls, but I don't can do Upload of the information. The error messages are in the annex.
In order to upgrade my CSPC collector from red 2.5.6.1 to 2.7.x . The file sp-30.0.0-0-0-lnx64 has been downloading for 2 days now . How can I check why this is taking so log or stop and start the process again ? admin# show download - Version :...
I am trying to import a csv file that I download as a sample and getting numerous error. This is to upload new inventory. In need of help.
We are attempting to use SNTC. We have never had one assigned. How do we get one assigned?
Resolved! 2.7.3.1 upgrade stuck
Hello, Trying to upgrade from 2.7.3 to 2.7.3.1. Its been stuck on downloading for hours even though the size is apparently <1mb? Previous upgrades have worked okay through the GUI. Thanks, Dave
Hi Partnears, We have a CSPC 2.7.3 but we can see the security code for the login page, we try with IE, Chrome and Firefox and the character dont show, please ane advise., add the image. Thanks for your help, waiting for comments. Regards.
I uploaded 300 records via Solarwinds (NCM connector for smart advisor). It's been two days and the portal is still showing 0/300 processed. The status is 'processing' though. How much longer I shall wait? Thanks!
Resolved! CSPC collector and FEX N2k
Hello, Does anyone know why I don't see any Nexus2K in managed devices list, I've got my N5k series but no the FEX behind. I need to see it in order to fetch their serial number. Thanking you in advance. Regards. Renaud
Upon losing upload data from the SNTC 4.0 upgrade, I'm trying to upload my original, along with new, data. By all indications the CSV file imports succesfully, but it does not process or appear in Upload Processing.
Resolved! CSPC csv seedfile import failed 2.7.3
Hello, I've upgraded the collector to version 2.7.3 in order to use CSV seedfile import. It seems that a bug was resolved in that version about "seedfile import". After several tries, the imports worked but no device appear in the device list. Job ...
