Smart Net Total Care Portal and Collector Discussions

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I would like to manage AP(Aironet 2800 series) through Mobility Express. Since Mobility Express is similar function as Wireless LAN Controller, Therefore, I was thinking if I add Mobility Express to CSPC, AP(Aironet 2800 series) could manage on SNTC ...

Two days ago I installed a COLLECTOR to a client, but I can't see any inventory information on the SNTC portal yet, also the data collection jobs are never completed properly, they say failed on the status. Can I get some help please. 

Hello,   After the update CSPC 2.7.1 came out, I applied the update.  Then I noticed that I was getting the "The tail-end gateway is not registered yet" error when I export or upload the inventory.  I'm now on CSPC 2.7.2.5.  I re-exported my entitlem...

This refers to a new CSPC 2.7 build.   Can I ask for a definitive statement of how the CLI accounts are setup specifically in respect of login failures and account locking, as neither is covered within the ‘Quick Start’ or ‘CSPC User’ guides.   I hav...