Technology and Support

Non-Agent Admin Access - Without Phone Line

We’re evaluating how to configure supervisor/admin access in Cisco Finesse without tying accounts to phone lines. For those of you in government or public sector environments, how are you handling non‑agent supervisors or admin‑only access? We curren...

Always-On IOS XR Sandbox cannot connect

Credentials correct, there is handshake between the client and the sandbox server. Just that sandbox suddenly closed during handshake. This was working previously, now no more. Been stuck with this for days. Need your help please.Always-On IOS XR San...

search_group_dn in Duo Authentication Proxy Manager error

Hi,New to Duo and getting an error Duo Authentication Proxy Manager when validating the config file.  This is in Windows Server 2019.  I create a service account, set that in the services logon for the proxy.Receiving :[error] An unexpected configura...

CML Registeration - License/Token Issue

Cisco DNA center software issue

Dears,While we are installing a new version on the DNA center version 2 , we got some errors after 1 hour.appsvc-remediation        Application and Service Remediation      1.3.1007        -               DEPLOYMENT_ERROR - Exception in package: syst...

Getting started with IOS XE Catalyst Switches on the Meraki Dashboard

This guide provides an introductory overview of IOS XE Catalyst switches in Dashboard. It covers how to migrate from Meraki CS firmware and traditional DNAC/CLI mode to Dashboard mode, explains Cloud Source vs Device Source, and includes useful troub...

Getting Started with Cisco IQ Expert Insights Series

Unlock the full value of your Cisco technology investments with our "Getting Started with Cisco IQ" webinar series. Designed for new and existing users, this series guides you through the essential steps to connect your environment, establish accurat...

C1121X-8P as CME with SRST for branch

Hi I plan to use cisco CME with SRST function for small branch (10 user with 7821 and 8845 ip phone). There is CUCM at the HQI want to choose C1121X-8P as CME for this branch I will also configure trunk for GSM gateway on this siteI already added uni...

Firepower Integration with fortisandbox

Can i integrate firepower with fortisandbox ? if it is capable thank you to mention the method.

IOS-XE BGP SRv6 L3VPN On-Demand Next-Hop

Hello SP community,not exactly XR topic but Platform :0)i've tried to lab subject (specifically PFP which w/ MPLS SR-TE works just like a charm) on C8Kv 26.1.1 following (quite poor though) navigation from https://www.cisco.com/c/en/us/td/docs/ios-xm...

Deploy TEAP Wired/Wireless profile using SCCM

Hello Folks,I am currently planning a TEAP deployment for Windows endpoints and would appreciate insights from those who have implemented this at scale.From a best-practice perspective, is it recommended to deploy the wired and wireless TEAP profiles...

ServiceNow ServiceGraph Connector stuck in on Loading State

As of less than a week ago (started after 10th of June) from what I can see... I think... the Servicegraph connector for Meraki in ServiceNow has stopped workingFor my customer this affects both Version 1.6 and 1.6.1. There was no change after upgrad...

Generate File In Workflow Then Attach to Email

Hi, Is it possible to create a file inside a workflow and then attach it to an email?For example, I have a Python script that gathers A LOT of data across my organisation. Then it bundles it all into a CSV or XLSX file and attaches it to an email usi...

NAT Normalization script

Hello,I am searching for a CUCM LUA script sample that allows me normalize the SIP trunk in CUCM to work behind a NAT to connect with the provider.Many Thanks,Carlos

Persistent Data Between Workflow Runs Using Global Variables

Hi, Sharing something I'm doing, and looking for other people's thoughts, opinions, comments, ideas. I have a workflow that runs every day at 7 AM and collects the WAN IPs from across my organisation using Meraki - Get Organisation Uplinks Statuses.I...