TelePresence and Video Infrastructure

Hello I am being told by a consultant that this will work and I am looking for conformation that it is supported in the latest Cisco Codec Plus firmware?In the Codec Plus Admin guide (https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce...

Hi, I have a CS-CAM-PTZ4K camera that I would like to use with 3rd party software or hardware for a temporary conference setup. Is this possible? I have read that the camera is compatible with IP VISCA control. Do you have any recommendations for sof...

We are trying to setup a Cisco Board Pro 55 using the documentation found on https://roomos.cisco.com/doc/MTR/MTROnBoarding.However we are stumbling against an issue. At some point, it is asking or a Device Administrator to be setup and we have no id...

I have multiple cloud-registered Webex Codec Pros with a Touch 10s. In 2 of my rooms, the layout icon that is normally in the top right of the Touch 10 screen next to my camera position icon (circled in attached photo) doesn't show up when I'm presen...

Has anyone run into and issue with Cisco Room kits, and or Bars that the HDMI content audio can be heard locally but not on the far end. Either through a Webex call or Teams CVI call?

Is it any way to reset the web interface login for a Room Kit Pro in Control Hub without factory resetting the unit?  The default password of admin without no Passphrase has been change and no one know the new login information! Thank you, Jerome Bos...

Hi All, My Room Kit mini (ce10.19.4.2 ) is unable to registrate with TMS (15.13.5). TMS returns " no HTTP response " on any try. Can a downgrade to ce9.x.x.x  solve this issue? or is there any other solution ? Thank a lot for your help Kind Regards R...

So, I have had this happen twice now in the last 6 months. Somehow, the users manage to shear off the HDMI connection at the camera. I am trying to work through the VHA's Office of Connected Care (who, in turn, work with GlobalMedia) to get this cabl...

Hello,We have a SX10 system that is making a chirping sound while powered on. The only way to stop the sound is to turn it off. Does anyone know how to fix this issue?

Hi Guys.. Can anyone help here to address the below queries? ** Is there any other options or solution available to join a Google Meet from a On-Prem CUCM registered Room Kit device apart from WebRTC join with device cloud on-boarding using Webex edg...

I got a MX700 with dual camera. Is there any possiblility that I can integrate a computer on it and use Microsoft teams?

Hello,We have the room bar in each conference room, A touch panel on the table and a room scheduler on the outside of the room. We are wanting to add a wallpaper on the room scheduler. The touch panel and room scheduler are the same device but in dif...