TelePresence and Video Infrastructure

i have  cisco room kits and VCS-C/E pair  for  B2B calls,  the video drops after 2 sec , A b2b calls from A to B using uri address is sucessfull,video appears on  Device A momentraly , but device B is good with video and audio. we are using fortinet ...

Hi Guys, I Upgrade my expressway edge to x14.3.1 from x12.7.1(workin on Esxi 5.5 ) I can access CLI well, and When I access to CLI after upgrade there are several line  3 alarms:* error Application failed - Several unexpected software errors were det...

Hi.  I have a PrecisionHD USB Camera and it is not recognized in Windows 8.1.  Only the microphone is recognized as a device.I have downloade the CISCO PrecisionHD Software Update Tool from the oficial website but I get an error saying:  "Failure: So...

On GNU/Linux (Debian Buster), upgrading firmware of Cisco (Tandberg?) PrecisionHD USB Webcam from current version 1.4 (confirmed by checking shutter screen) to latest 1.5, using the .sh script provided at: https://www.cisco.com/c/en/us/support/collab...

Hello Guys,I update my precision HD USB camera on my Mac. However, after the update the led never came back to a solid green state. Now I always get an amber color.I tried everything:- Connecting the camera to a Windows Laptop.- Trying to update the ...

What are the correct configuration steps to follow for windows Jabber to work via CUCM 11.5

Hi Team, We have a Room Kit Device I would like to update the QR  Code menu option in Touch Panel.  I checked with Cisco Tac and they won't support for Macro update and I  uploaded the image it is visible but page is not opening . Can you give me ide...

SIP registration failed: unable to connect to server. verify SIP configuration and connectivity to SIP proxy.

connection to NTP server not yet established. this might be that we have not yet had the time to establish connection or NTP server is unavailable.

the default call protocol set to SIP, but system is not registered the system may not be able to make any calls. Please either change the default call protocol, verify that the sip protocol is enabled or configure sip or H323. 

there is one or more users without a passphrase set. please secure the system with a passphrase for all users.

Hi, i have the same problem than this guy : https://community.cisco.com/t5/telepresence-and-video-infrastructure/cisco-room-kit-plus-audio-cutting-out-clicking-popping/td-p/4887488 Does anyone have any suggestions for troubleshooting?