Hello! We have codec SX20, and also have camera CTS-PHD-1080P12XS (from old C40). When I'm trying to connect them, the camera is not detected by the codec. To connect items i'm using CAB-PHD4XS2-SPLIT.What might cause the problem ?Current softwareT...
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Getting From some weeks ago we detect in almost all our videoconference SX10 systems that we have echo and is impossible to make a conference without muting one of the participants since the other is speaking. Sometimes the conference works perfect...
Hi All, We have Room Kit Mini's registered to WebEx Cloud integrated with on-premise Hybrid Services. The endpoints are registered to the cloud. The Scenario is as follows:A PC is connected to the Mini Webex Kit via a USB-C cable, calls through the...
Hi Guys, Can anybody help me in configuring the monitor role,if possible, to get the below video output from an SX80 endpoint with two monitors TV1 & TV2: 1) TV1 must show remote video during a call without presentation 2) TV1 must show presentatio...
Resolved! PSU-12VDC-70W-GR replacement
Hi Expert I would like to use CS-KIT-K9 with PSU-12VDC-70W-GR.But PSU-12VDC-70W-GR is already eol.Can I know what is replacement for PSU-12VDC-70W-GR?I cannot find any information in website
Dear All, CMS 2.6 ,Single combined deployment with expressway for external access Join meeting working from CMA app ,In WebRTC i get joining meeting failed error Diagnostic logs from WebRTC:------------------------------------Client version 2.6.1 (we...
Resolved! Meeting Server HA/Load Balancing
I'm setting up two CMS servers, both talking to the same CUCM cluster. After reading the CMS documentation, I'm a bit confused about how bext to do this. Some CMS docs talk about creating Call Bridge Groups and mentioning setting up database replic...
Hi, I cannot find any way to set static IP on a Webex board when it is connected to WiFi. It is not possible for me to use MAC-IP binding on the network in question.When setting static IP on the local web page for the board, it only works for LAN con...
Hi community, I just try to edit our Invite Email and have a question. I want a click to dial with PIN for mobile Phones. I don´t get the Meeting PIN added to the a href Link: Plain Text:<p style="font-family: Arial;font-size: 15px; line-height: 1em;...
Resolved! MCU 5320 SIP trunk to CUCM 9.1.2
Hello. Is CUCM 9.1.2 compatible with Deploying MCU 5320 as SIP trunk? When SX20 call to MCU, video can't be sent and received.(only audio)Is it possible that SX20 call to MCU in the following situation? If it's possible, What setting should I check? ...
Hi all, Is it possible to reset admin password on C/SX series TC6.x and TC7.x?I know "PWREC" user can reset admin password.But it resets not only admin password but unfortunately also all configuration(=factory-reset).In addition, SX20 don't have any...
HiAs the internal domain is diffrent than the outside domain I created a CPL script and uploaded it to Expressway-C and Expressway-E (running 8.11.4). In the log of Expressway-C, I can see, that the URI is modified for an outbound B2B call:2019-07-24...
Hi Can anybody suggest the best approach where we can utilise both the ad-hoc call escalation feature in CMS but also the add participant from the user interface feature just released in CE9.8? According to the documentation, escalation requires usin...
Greetings. We purchased 3 Cisco SX10 cameras. We can make calls from one camera to another using the IP address. Now we want to do multyparty conference, but it seems is not possible without some kind of server (or webex). I noticed mentions to CUCM....
Hi,I have a Cisco Telepresence Touch 10 Model TTC5-09, and I want connect it with a Cisco Telepresence SX10. If this is possible because I am getting this message Unsoported configuration: The target system does not support this touch panel. Any ide...
