TelePresence and Video Infrastructure

Hi, I have configured CMS to communicate with SfB Office 365 by using Direct Lync Federation method. I use 2 interfaces in CMS, 1 interface uses IP local, connect to CUCM via SIP trunk, 1 interface uses IP public to accommodate SfB federation. My sce...

There's a bug about the CDR but I wanted to point out to Cisco there are no quality metrics either.  The TC software used to have something via SNMP but seems all absent with the upgrade to CE.   Has anyone found any workaround to collect these call ...

If a customer WebEx site is already provisioned for CMR Cloud and now they want CMR Hybrid, what needs to be done to accomplish this?  Any doc?  They can coexist in the same webex site, right?

Hello everybody,I am asked to go to a customer to check a TX9000 camera setup because users claim the eye-to-eye contact is not as expected. I remember on CTS 3010 that there was definetly a offset when looking someone in the eyes you had the feeling...

Hi, I have installed a telepresence solution with SX10 registered to CUCM and conference bridge ad hoc configured on telepresence server and conductor. I have configured a SIP Trunk to ad hoc conference in conductor. I try to make a video conference...

Does Cisco support H323 registration of Polycom HDX8000 with Expressway Core, officially? Is there any document available that support the same.

i purchased the DX 80. I'm trying to manually input the H323 settings in the device but I'm not seeing the option. I was told when I purchased the device that I could do so. I understand that I can input them using a web interface but I'm on a privat...

Good Morning All,Has there been any statement made as to the EOL / roadmap for the EX90-K9 ? I haven't been able to find anything. Just want to make sure I am not missing something Many thanks

I'm planning to deploy a number of endpoints via MRA and register them on CUCM v10.5(2). I want these endpoints to use TMS instead of UDS which can be adjusted on the CUCM. Do I need to open additional ports on the FW's to allow the endpoints to acce...

What are the requirements for a room with an MX800 device. The acoustic requirements that a room for video conference should have like acoustics, reverberance, soundproofing, a table where the appropriate percentages are. I have a guide but it does n...

Dear Gents, I am facing issue on SX 20 Codec, when the codec was idle more than a day. when i try to make a Video call camera was not working.. in order to isolate the issue i upgraded the Codec to latest version 7.3.7 .. but still issue was persist...

Hi all, I'm experiencing some Polycom VSX 3000/7000/8000 codecs instant resetting after trying to join a virtual room hosted in a Codian MCU or Cisco TPS. It's a deployment with Conductor, tMS and VCS. Before giving logs and more technical info, hav...