TelePresence and Video Infrastructure

Dear all, I would like like to know if there is any interoperability issue in TMS (13.2.2) with SX80 (TC7.3.3)? As the release notes of TC7 doesn't mention about TMS.  Is there any requirement for the TMS version of using TC7.3.3 endpoints? Or if we ...

Hi Everyone,This isnt a question, but hopefully you found this through a google search.  I had this problem a few times recently when installing a fresh OVA of the Expressway server.  What will happen is you do the install, and then run the initial c...

I have a deployment of Conductor (3.02) remotely controlling TPS 8710  4.0 which for security reasons needs to be upgraded to 4.2.   Normally this would be a no-brainer however the Audio Avatar feature has been designated as undesirable feature by ou...

Hello,In our vc setup the devices are endpoint+jabber - vcs control - vcs expressway. The vcs control is inside the firewall and vcs expressway is outside the firewall and directly connected to public ip. vcs expressway is with dual NIC. Currently we...

Hi all,  I have a Cisco Router 2901 with:2 x VIC2-2BRI-NT/TE1 x PVDM3-16 3 x ISND2 BRI lines6 x 7970 IP PhonesWhen I try to use the built in bridge on the 7970s, I get the message "cannot complete conference"Now, I have configured a dspfarm for confe...

We are running 14.6.1 and managing about 800 endpoints...We are wondering if anyone has  already upgraded to TMS 15 and how it went  Thanks

Hello, Our setup contains Unified CM 10.5(2) and Expressway Cluster C/E 8.5 as we are trying to Make and receive B2B Calls. Currently, we are able to call any domain outside the enterprise network successfully with no issue however when trying to rec...

Please we have c20 VC Unit which only displays Cisco on the screen. The Tandberg C20 VC Unit has been reset, but only diplayed Cisco on the screen.Kindly assist with possible solution and what we can do next.lawrenking@hotmail.com Thank you Emmanuel

Hi All,I have an issue with my C20 Codec. After I ON it, is showing a red led. I know that a red led is an indicator of an error but need your guide on the way forward.  How can I solve that issue.Thanks in advance.

Hello, I want to know how many users can log-in to Jabber client via Expressway? We are using Expressway C and E with MRA solution. We have been having some troubles when more than 15 users logs-in. Kind regards,Heriberto.

I have a VCSe running X8.5.1 with license with 10 Non Traversal and 15 Traversal call limit.No calls are up on the system at this time and when their is it's usually one or two calls on it at any given time. In the last few days I have started seeing...

Hi All,I have an issue with my C20 Codec. After I ON it, is showing a red led. I know that a red led is an indicator of an error but need your guide on the way forward.  How can I solve that issue.Thanks in advance.

Hi,we have a MX700 with TC7.3.0.8cb420c and a Polycom RPRM with TMS Access.At MX700 "Configuration>System Configuration>Phonebook Server" i've configured the Type "TMS" and URL "http://POLYCOM-RPRM-IP/TMS/Public/external/phonebook/PhoneBookService.as...

Hi all.VCS control has 2 kinds of license: traversal and non-traversal license.Does a non-traversal call on a VCS control consume a traversal license if there are no non-traversal call licenses available?Thanks.