TelePresence and Video Infrastructure

Hello - looking to see if there is some type of formula for mounting camera distance to front edge of table to have all participants in the frame based on table width?  We use SX10, 20', and 80's and the assortment of cameras.

Hi everyone  I tried to turn off echo cancellation from cli.  Set audio aec disable  But, no valid command  <-this message.  Do I have to open a TAC case? Is there other way I can turn off the echo cancellation? ?? Thank you for reading 

Hi, we have a tandberg/cisco mxp 6000 codec, the issue is that there is no audio output when we connect it to a polycom RMX, having said that the codec works just fine during point to point calls (i.e mxp 6000 to polycom endpoint). can anybody help h...

Hi, Is there anyway to configure CMR hybrid to mute all participants on entry into a conference by default. This can be enabled by the host per conference, but we would rather take the human element out of this and have it enabled by default. Thanks ...

Hello, We've got an MX300 registered to CUCM 10.5.  Works nicely within our environment.  But I'd like to be able to bring home users in via Skype.  In the past I think my only options were third party gateways.  Bluejeans is too expensive (we only h...

Is there an API call to export Cisco TMS CDRs?

I need to configure the TMS in case there are 2 meetings booked in the same room after each other; the second meeting should not start until the first meeting disconnected (manually). Currently the TMS is closing the first meeting (automatically) an...

Hi, we have got a Cisco Sx80 along with  MCU  5320 at Central Site with Cisco SX20 at remote sites. We are able to share Presentation along with Video output of Camera connected to SX80 to remote sites in way that either presentation or video output...

My SX10 can not receive remote(SX20) audio/video,but remote can receive my audio/video. About SX10 setting,I only configure private ip setting ,In ASA,I have configured NAT setting and inside/outside access rule all pass. what setting I miss? PLS hel...

Setting up TMS/TMSXE and Conductor for a customer and just want to be sure of one thing. When I schedule a meeting in Exchange, Which pool will TMS/Conductor pull from or does it not matter is I have Ad Hoc or Rendezvous pools, Conduftor will take f...

We have integrated a Cisco C40 VC / 12X Camera unit with a Crestron CP3 3Series control system with touch screen. All baud rates and com ports are adhered to and to summarise 1. We could not control the cameras from the touch screen initially 2. Iss...

Does TC console fully support custom video layout for the SX80 codec. Documentation references C90 and C60's but not SX80. I am having trouble getting custom size local layouts to work.