TelePresence and Video Infrastructure

 Hello,What is the best implementation for a SIP trunk between a VCS control cluster and a CUCM cluster (1 Pub + 1 Sub)?Should we create 2 Sip trunks from CUCM publisher one to VCS control 1 and a second to VCS control 2. On on VCS control 1 (Master)...

Hi All, In my understanding the deployment guide does not clearly state that the Encryption key is a must, it simply states that "The TelePresence MCU has the ability to use a secure connection for communications."I don't have a valid service contrac...

I have a C90 that has a multisite license and the multisite works for the most part except for the second site that is connected to the call.  The second site get audio but no video is transmitted.  All they see is a black screen unless context is be...

Hi GuysI have the following solution in place.VCS Control Cluster Neighboured to a VCS control running B2BUA application for Lync Call and an Advanced Media Gateway.We have a large number of Lync Calls to our video environment that are being disconne...

Dears,I have paired SX20 with ISDN link, the incoming call audio and video are successful, but i have issues for outbound calling, they are going out by H323 calls and they are disconnecting by message "cannot connect call" also when i am trying to c...

Afternoon!I've been having a look on my SX20 web management (TC6.3.0.3d8e7d1) about programing a shutdown but I didn't find any menu for it, is it possible?Best regards.

I have a Cisco ex90 connected to a Cisco 2960 switch. Following an IOS upgrade to the switch it was found that the EX90 was moving between the access vlan (the one it should be in) and the voice vlan. EX90 was rebooted and reset with no effect. Remov...

Dear All, Right now, i am deploying VCS control and express. I am using H.323.My topology as below :VCS- C (local IP: 10.170.11.43) <-----> VCS - E (local IP: 10.170.10.44 NAT to 1.2.3.4) <----->  Public IP (endpoint)my call flow from internet to loc...

Hello,After a power outage or even just a normal reboot of the codec, the handset is not auto pairing witht the system.  We have a variety of units (MX, SX, C) and all seem to have this problem.  Sometimes it will find the IP of the unit but you stil...

Hello,We are attempting to install TMSPE 1.0 in conjuction with an instance of TMS v13.1.2.  The TMS is a virtual machine running on Windows Server 2003.  When we attempt to enter the TMS credentials of a Site Administrator account into the TMSPE ins...