TelePresence and Video Infrastructure

DEARS,I'M trying to access my VCS web interface but all i get is a blank page  everytime  i put the user name and password .though i can manage to access through SSH and i've put some command to remove the certificatation authentication ( if the prob...

         HelloI have TCS(ip:172.17.2.102) and MCU (ip:172.17.2.101) and not have h.323 gatekeeper. When trying to install new:-  "Create recording"      - dial number 172.17.2.101     - call type - h.323have "Call failed: No route to destination"

Hi folks,I can't find any suitable reference for software upgrade. Currently using software version TC3.1.0.215436. Upgradable to TC7 or? Is there any upgrade path/compatibility matrix required for software upgrade? Thanks

Hi we have had to perform an RMA on an MCU, an 8510 the replacement MCU appears to be working without issue, however we now have many conferences that have previously been schedule which TMS is showing as on a deleted system (we had to purge the old ...

Hi all,When we dial from MCU4501(4.4(3.57)) to Polycom Real Presence Desktop for Windows(2.3.0) on H.323 with no GK, Video bit rate is regulated as follows on the MCU (Home > Conferences > Conference name > Participant name > Statistics).  Channel bi...

Hello  Gang, I am still very new to Video so I still have some newbie questions. . . apologies. My question is;   when a person schedules a meeting in TMS and applies a pin to the meeting,  what happens in the background:1) how do the endpoints that ...

I've been asked to troubleshoot why an old VSX5000 is unable to connect with our cisco endpoints.  I am thinking the only issue is that the VSX5000 is only capable of dialing IP numbers, and not URL or IP##alias. I am not able to confirmation of this...

First, customer cant go to TMSPE for a bunch of reasons, at least not in the short term.Going to System > Provisioning > Directory  Getting Error connecting ro the local LDAP server   the specific base DN cannot be found, please enter a valid base DN...

Hi,I am new to Cisco Video world. I just want to know the contents of Cisco Video which makes video over IP complete.Like in Cisco Voice, There must be Call Agent (CUCM/CUCME), Gateway (Router), CUC/Unity/Express, CUP, IP Phones and protocols like (H...

Is there anyway to set the SIP Display Name on an MCU (8510), either on the MCU, via CPL on the VCS, or some other method?  Currently is identifies itself as "Codian MSE 8510".  It use to display the SIP username that was set in the SIP settings if I...

Dear All; I have H323 Voice Gateway with a number of FXO ports, this gateway is defined in CUCM 8.5,every thing is working fine, I can use the fxo port to send offline calls and recieve incomming call on fxo port, but when i recieve the call on the I...

I was just running a preventative maintenance execrise on my Cisco C40 unit and it randomly rebooted itself.  This happened once before, some time ago -- same unit I think.  Luckily we were not in a call and no meetings were interrupted, but I'm curi...

Hi!  We have content server with version Cisco TelePresence Content Server v5.3 Build 3316 and Cisco MCU 5320 version 4.4When i call from mcu to content server usually everything works fine but few times content server stop record audio. It happens a...