TelePresence and Video Infrastructure

Dear Community,There is a problem with the CISCO Edge 95 and the camera which is connected to the codec since a short time. The camera picture stays black. The camera movement is only working partial. This Issue is new, previously it has been worked....

Hi                        Question  about CTS-PHD1080P12XS2= (PrecisionHD Camera 1080p 12x Gen 2).Do I understand correctly?This camera only for SX20?If i need second camera for C60 i must order CTS-PHD-1080P-KIT=Gen 2 - that means? where can I read?...

What'ss the diference between high definition and premium resolution option key in sx20?Thanks in advance.

Guys,We are looking at options for scheduling bridged conferences. Anyone got any links to any good configuration guides for rendezvous point conferencing on an MCU 4500 with VCS and TMS (If required).Goal is to have users have the abilty to book a M...

Hi, Guys good morning, someone can help me see if any external recoder for the Cisco telepresence SX20, Thanks for the help      

Hi all, I'm trying to setup a video call between 9951 and IP door station 2N Helios IP that support H264 over SIP.The audio call is working well but I see only black screen on my 9951, I don't see video also with other SIP client connected on the sam...

Dear Team,We have installed a VCS and TMS in our network. We have configured the TMS to pull the contacts from AD and it has done it successfully. When we log in to the jabber from inside the network, we are getting the error "did not receive provisi...

We are looking at using Smart Scheduler as the user portal to schedule meetings. We have 2 MCU in different IP Zones in TMS. User accounts in TMS from MS AD do not have the IP Zone set by default. Whats the best way to make sure that users from regio...

I am having issues getting Movi users to register to the VCS Expressway Starter pack.Findme address, user account and local database accounts are setup and consistent.Default Zone and Default subzone set to Check Credentials.I can resolve the IP addr...

Hello!A customer is reporting that when an endpoint already in an ad hoc call is then scheduled via TMS, the ad hoc call is disconnected in favor of the scheduled call.  I was able to reproduce this.  Here are our variables;TMS 13.2.2Administrative T...