TelePresence and Video Infrastructure

Problem description by users: Telepresence meetings gets decline\Cancelled automatically  There is a huge  problem in the  Board Room, this seems to be going on and on. When staff reserve the room , we accept the request and it only stays accepted fo...

A weird case I need some help with.Endpoint is registered with SIP and H323 on VCSC.The URI of the endpoint is set as fallback alias on the VCSE.When one dials the IP of the VCSE it starts calling on the endpoint, but when one answers the call gets d...

Initially I thought this might be a bandwidth quality issue, but I am not sure anymore.Some of our users have had random disconnects.  Working fine for 4 hours and then disconnect.  Then 8 minute call, 1 minute call, then 2 hours call.I noticed when ...

Hello,Could one of you please tell me what is the difference betwen objSystemGateCallLogs and objSystemCallLogs in TMS database ?ThanksVincent

Is there a way to either disable the auto start and auto login for Jabber Video either with a .msi switch or registry settings?            I know you can set the auto login via registry according to the discussion linked below, but is there a way to ...

As the VCS Expressway knows how to handle NAT (PAT) with different IP addresses in SIP (H.323) signaling and L3 IP source, it always takes the media in this case when the AOR does not equal the SIP URI of an endpoint. Consequently the VCS Expressway ...

Bom dia,                      estou implementando em minha empresa uma solução completa de Telepresence, com MCU (MSE8000), Gatekeeper, Firewall Transverse e 5 Endpoints (Profile 65), aonde estou precisando de uma ajuda para compreender a implementaç...

Recently we have upgraded a several of our edpoints (c20,c40) to a latest tc 6.1.2 release code.The issue that we have now is that call history no longer shows us names but only IPs instead for ex h323:a.b.c.d.Can anyone help to revert this - so we h...

Hi,We activated the dual nic of the VCS Expressway by adding an option key on it.The option key is installed sucessfully and the VCS need to be restarted before the option key will take effect.After restarting the VCS, we cannot access already the we...

I have a Cisco 3620 with to NM-HDV and a VMIC 1MFT-T1 installed.  I bought this config form ebay for my home lab, but not sure what I can use those modules for.  I would like to make that me voice gateway, can I plug my landline into the VMIC module?...

Dear Community,I connected the Telepresence Touch screen via LAN on a C20 (TC6.0.0.876266). The Failure is, that the CISCO Telepresence Touch doesn't find the public IP of the codec. Under Settings/Administartor Settings/Activate pairing visibility m...

Hi everyone,need some help please ,,,,I have an ATA187 working with CM Version 7.1.5.33050-1. I've connected an analog line cord from port one of the ATA 187 to a Bogen PCM 2000 paging unit. When I place a call to the  ATA it answers and connects wit...