TelePresence and Video Infrastructure

Hi everyone,i just got a message from a customer asking me why the phone book polling interval on VCS-C can't be set to less than 1 hour.  They have "problems" with newly created jabber users. When a new user logs into their windows jabber client the...

I am attempting to test the Unified CM connection and immediately encounter the following error.  I have downloaded the tomcat.der file from CUCM as outlined in the guides.  Any feedback is appreciated.23 Aug 2012 16:15:11,930 INFO - ################...

Hi Guys,Does anyone know how big the database in TMSPE will get? Roughly?? I know it will depend on how many users you have.  For every 1,000 users will the databse by 100MB or 1GB?Cheers,Rob

Hi,   We are having the IP VCR 2210 with which we can stream the conference.but the issue is with external storage.we had choosen  NFS Sever for external storage of the recordings.We are able to see the path of NFS Server in our device & free space i...

Please Help!!!I have Telepresence deployment with VCS, MCU, IP VCR, TMS server, some EX90 and C20 terminals, so the question is how to record the conferece sessions on ip vcr at the same time when the conference deployed, for example i gothered all p...

I have a tandberg C20 and EX60I am placing a call from EX60 to C20. I am getting the audio but no video.C20 user can see me but I cant see the on my EX60.Light on C20 is amber now. I am not sure what that meansCan you please help in troubleshooting t...

I have a C-60 and I only get green digital noise out of the DVI output 2.Do I need a option key to enable this output?

Dear All, This is Takeshi.Nakajima.I have a problem about Jabber tablet.Jabber tablet can not receive contents from MCU.[Steps to Reproduce]1:I connected Jabber tablet and C20 to MCU4520.  It can show the camera image and hear the voice.2:Send the pr...

What does the "SIP proxy address" do on an MCU, for example the MSE8510?  I read the online help, but I'm still not clear on what it does, or can do when calls are placed.  What is the prefeered setting, blank or insert an address such as the VCS?Tha...

We just switched to the whole house DVR by adding 3 base CISCO Explorer 8642HDC boxes (no "clients"). We are having difficulty with the "Swap" function. With our prior Motorola DVR boxes, each box had 2 tuners that ran independent of the other, so wh...

Hi,I have a TMS/VCS installation where Movi users can signin to VCS without to know the right password,only the user name is relevant.Where can I find the correspondig setting to enable password security?(VCS: 7.2; TMS: 13.2.1 with TMSPE)Thanks

Dear Community,The problem only occur with TC5.1.4 / Touchpanel installed and after switching the system off it reboot may several times. These Factory Resets has been done:Factory reset using the Touch Panel 1. Select More from the main panel. 2. Se...