Hello Team, I have a customer that wants to push out a macro (already confirmed working on single unit) to remaining deployment. They also want to mass update the UI on the touch to support the new macro functionality. I'm able to export both the U...
Forum Posts
We've been able to make use of available Disconnect Cause tables provided by Cisco to better understand the messages the endpoints are showing in logs and call history. These have become out of date and I can't locate anything for the current for Web...
Hi! As title suggests, Room Bar pro (or any newer generation device for that matter, that supports MTR software), is there any way for it to call into CMS meeting (OBTP and webRTC also acceptable)? CUstomer has native Cisco Meeting Server infrastruct...
Hi We installed cisco room kit plus with a navigator panel and i initially uploaded sucessfully some pages to the panel. After that i want to add new pages to the system and when i tried to do it i got an error message that says " error widget ...
Hey all, we're upgrading some of our conference rooms, and I have some P60 cameras are just getting shoved in a cupboard never to see the light of day again. The optics on these camera's is amazing, so it seems like a waste to me for this to happen. ...
Hi AllWe have a codec plus that refuses to go into standby . It will go into half sleep mode but as soon as that period has ended the system immediatly wakes back up. The unit does not have a control system connected and it does not have a content...
EnvironmentRoom KitRoomOS 11.15.1.6Registered to WebexTouch 10After installing the RoomOS 11.15.1.6 update, my Touch 10 was unable to boot to the home screen, getting stuck at the Cisco logo screen and rebooting constantly. It did not have this issue...
We are getting a black screen on the Room Kit Plus display (Room Kit Plus codec connected to a third party TV) when sharing content from iPhone using a Lighting HDMI adapter (adapter model: Lightning Digital AV Adapter - Lightning to HDMI - Apple (CA...
Good morning,Thank you in advance for your help.We have a room where we have installed a Cisco SX20 videoconferencing system with a Cisco Touch 10. The problem we are encountering is that when we are in a meeting, an external tries to share screen an...
Hello,I work on GE in Brazil and we have a MX800 on a room. I was able to share the screen on it, to see myself on cameras, but I couldn't share the video recorded on camera on a Teams Meeting. Can someone support me on how to do this?
Hello,I have a new install with Codec EQ with quad cam, and quite often, the audio coming out of the speakers from the quad cam drops and is very low, even if the volume is at 100%.Does anyone have this issue?Thank you
Hi, I have a Cisco Roomkit Pro with an Extron Nav-e IP system. The system has been working perfectly; however, after the recent update, when disconnecting a laptop, Cisco keeps presenting with just a black screen.Has the latest update changed how Cis...
Resolved! Cisco Webex Desk Pro HDMI Out
On the back of the Desk Pro they have a HDMI out slot, but when i plug a HDMI cable (multiple different HDMI cables) from that slot to a external tv/monitor, my device does not recognize. On the manual that came in the box said that the HDMI Out slo...
We all know that the room kit plus comes with a Quad camera. The question is, can i add a 2nd camera? like the precision 60? Thanks in advance
Hi All,We have an IPTV server (3425A) with an Optibase capture card and are trying to send TV from a satellite decoder to the COMP interface on the server.The decoder has a SCART cable which terminates in a standard video jack, so we have attached a ...
