Unified Communications Infrastructure

Hi all, I need to obtain this configuration:- One pilot point- Two ac user in AC hunt group- One AC user associated with one phone and second AC user to another phone (two different users in two different places)I've tried to:- using the same AC user...

Hi, In my company we hace installed Cisco Call Manager and one ISDN box with 2 channel, when i want to call two calls in same time i can not do that, only one call i can made. it is posible that one call take two channels on isdn ?

I have tried everything to get MeetingPlace to outdial but to no avail. I have attached the GW log and the trace from MP. MP accepts calls and you can create/join/listen to any conferences.

Hi,I put out a resource MTP that was not using and now in the RTMT I receive frequently the alarm ' MediaListExhausted '. Can anybody say how it will resolve this problem?It is a Call Manager version 5.0 (4)Thanks

We are setup using Unity for Voicemail. We also have a Blacberry Server tosupport our Blacberry Cellphones. We have three users who are unable to open the voicemails forwarded to their Blackberries. When they are asked for their Unity Voicemail Passw...

We have the Cisco Unified Call Center 4.2 and I am trying to enable CDR data to be placed into the SQL CDR Database. I have read through the manuals and guides and have enabled what I believe to be all the services and yet no data is being added int...

Hello this is a follow-up with a question I wanted to know from a different posting. If I run both wizards (Permissions Wizard, and Mail Store Configuration Wizard) because I will be adding a new Exchange server/mail store that it won't impact the U...

Simple question: In real time monitoring under devices I can see every extention number used, IP address etc - can I export this list into Excel?I know this sounds simple enough but cannot find anywhere to do it? not able to highlight the informatio...

Please if anyone has integrtaion doc on this subject that be great.thanksAli

I have configured auto-attendant in Unity 5.0Just FYI basic troubleshoot...1) Configured CTI route-point 2950 in CCM2) Configured Call handler in Unity with the number 2950 3) Recorded the .wav in 2950 profile4) Create forwarding rules in which speci...

I can't find documentation on the best way to swing the voicemail ports from my existing Unity 4.0.4 server to a new 4.0.4 server with a new IP address in a different subnet. We're running CallManager 4.1-- (I'm using the new server to then upgrade ...