Unified Communications Infrastructure

Hi, I'm using Unity Connection to provide Auto Attendant feature.- User (e.g ext 333) configure CFwdAll softkey with their mobile phone number- Outside caller called to the company, Auto Attendant (with ext 777) play greetings with voice port 700- Be...

Guystrying something out in our lab here to eventually be replicated to the customer environment. im just trying to upgrade from UNITY VM ONLY with Exchage 2000 installed locally on the UNITY server to 4.0(5). ive downloaded CDS 1 and 3 and have run ...

Hello, I'm trying to find a way to have an end user be able to CFA to a Call Handler in Unity Connection. Today when the End User does a CFA to the Call Handler DN Unity will send the Caller to the Called Number's (forwarding station's) VM Box. The...

Hi all,I've just installed a brand new Cisco Unified Communication Business Edition.I've configured Voice Mail integration between CCM and CUC. The integration seem success (can call to voice mail pilot number), but Unity Connection cannot find any E...

i wanted to verify if unity 4.0(5) UM works with Exchange 2007 or not. they currently have exchange 2003 and the hardware is having issues. they are changing hardware and installing exchange 2007. will this work? do i need to upgrade unity to 5.x?

Hi,I have just been informed that a project I had on the back burner has been moved to the front (effective this week). I need to migrate a Unified Messaging (Domino) solution to Exchange. Here are the details:CCM 4.1 (PUB and SUB)Unity UM 4.2(1) (...

Hi.I can see from the datasheets that Unity 4.2/5.0 is supported in CUPC/CUPS.I there anything specielt there should be configured on the Unity server? (CUPS is using port 143 as default port number).Best regardsKasper

I know that there are clients for Symbian and Blackberry but is there one for a Windows Mobile platform yet?Thanks.

Has anyone been able to configure the External LDAP option of PCA on Unity 5+ for user authentication (example to CUCM's LDAP or OpenLDAP? I found the following documentation regarding this but have been unable to make PCA use LDAP, it keeps loading...

After a recent upgrade from Unity 4 to 5 we have duplicate accounts in AD:All Subscribers- domain-UNITY allsubscribers@domain.comAll Subscribers- domain-UNITY allsubscribers2@domain.com(also with System Event Messages and Unaddressed Message...

Is there any way to get CUPC to display your status as "On the Phone" when you're using a secondary line, rather than what is set as your Primary Extension? So far I've been unable to figure out any way to do this.

Hello all,Users got error "Invalid entry" while Ethey are trying to access Voice Mail from external or internal phones. I thought it was the user forgot the password. But if they try again later, it'll succeed. I've seen this issue happening intermi...

We have a Unity server and its licenses say they're set to expire on Sundsy, (9/21). However, we have installed permanent licenses and rebooted the server. Did we miss something? Or will it just display the current license and expiration until it ...