Unified Communications Infrastructure

I'm getting this error for 3 subscribers on Unity 4.2(1):"1183:(error) Notification device:Home Phone has a switch ID that is not valid: 0You can correct this by going to this notification device for this subscriber in the SA and selecting a valid sw...

Background: Unity 5.x with failover configured and Exch2007 message store.Scenario1. Import User1 from Exchange either manually or via BULK2. User1 enrolls on Unity3. Following day - User1 cannot logon to Unity and instead hears the Unity System mess...

Unity 4.1We had a subscriber send a message to the Public Distribution list (to all subscribers). Is there a way to delete this message? ThanksTrae

Hello,I have a Problem with the time settings on an UC 520 CUE-Module.The CME is synchronized to a ntp-server on the Internet and i want the CUE to synchronize on the CME.Unfortunally when i type "show ntp Status" on the CUE, i get the information th...

is there a way to find out if a user has new messages in their inbox for UNITY? Users are saying the light is not coming on when they receive messages but I wanted to see if they even have new messages beforehand.

Can anyone please confirm if Call Manager 6 and CUPS 6x can be provided on the same MCS 7835 hardware. This is for an environment of 1400 users with Exchneg 2007 and OCS 2007. Someon has told me that they need each be on their own but that seems a ...

we are currently on unity 5.x with exch 2003 as the partner server. we will be migrating all the users onto exch 2007 and make that the partner server. in the docs is says to keep exchange 2003 system management tools but install exchange 2007 sp ont...

Anyone happen to have an update on when, if this bug will be fixed or there is an ES we can apply?It says its fixed in the bug toolkit:Workaround:In order to recover any locked ports, the Unity server needs to be rebooted.This defect has been fixed i...

Hi all,We have a strange issue where if an external caller rings in, and the internal phone goes off hook, the user hears dead air for a couple of seconds before the RTP stream is established. The external caller hears ring back and then the RTP stre...

Hi Folks,I got a customer with unity connection 1.2 (windows version). I need to change PCA (web application) password for all existing subscribers. I had a look at bulk edit tool and bulk administrator manager but could not figure it out...can someo...

I have Unity 5.0(1) in a failover configuration. On the secondary server whenever I try to check the licensing information I get this errorUnable to retrieve Cisco Unity location dataError number 0x8004330FLicense data for this Cisco Unity location ...

All,Is there a way for me, administrator, to turn off Message Monitor for specific users? The delay before the greeting is played is impacting the owner when he's leaving messages for people. I don't want to ask the employees to turn it off if I ca...

Some time ago i see next message in my mailbox from CUCM:[RTMT-ALERT-StandAloneCluster] HardwareFailureOn Tue Sep 23 20:06:08 MSD 2008 on node XXX-XXX, the following HardwareFailure events generated: hwStringMatch - hpasmxld[6050]: WARNING: System Ov...