Unified Communications Infrastructure

Hello Experts, I am working on a requirement to route calls to external number (out of our network). When i use the call consult transfer step, it works fine when i transfer the call to extension in our network. But when i use the external number to...

Hi guys. I have 2 UCS Servers and I want to install CUCMPub and CUCMSub, CUCSub and CUCPub, IM&PresencePub and IM&Presence Sub. CUCM and CUC have a choice if they are the first server in the cluster or not in the installation path. What about IM&Pres...

We have an opportunity to integrate Wallboard to Cisco UCCE Hosted Collaboration Suite. I read on this page that 3rd party integration are supported: Third-party integration for recording, wallboard's, workforce management, customer relationship mana...

Hi, I have an odd issue whereby we have 1 of 2 operators using CUAC 10.5.2.2804 and on 1 of the consoles, when 1 particular contact is looked up in the directory it is showing an invalid number. The other operator doesn't experience this issue. The C...

I am running 10.5 and have set up transcoder and MTP on my router both are registered, my problem is Meetme Conf. works fine locally, however when phones from outside nodes dial into a meetme conference that is set up, I hear the entrance tone severa...

Good Day One question, I have Jabber version 10.5 or 11.0 with this configuration for SRV records and work the connection. But with the Jabber version 11.8 not is posible select Cisco IM & Presence server and don´t work the connection, is necesary c...

I have an existing Python script to change call forward all destination that was reliable on a prior CUCM version but is unreliable on CUCM 11.5. The number appears updated in the GUI but the calls fail as if the number is undefined. Toggling the cal...

Could we configure Unity Connection for missed call notification, once there is a missed call the notification will be send by email to that user ?