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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Smart Call Connector server and SQL database

Hi Guys,

I would like to know if you can connect a Call connector server with

an External SQL database and retrieve the DNIS field to make up for the directory profile customer

the idea is to use the sql database of customer information is already with all contacts

and intégrate to Call Connector

thank you for your ideas and your responses


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