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Unity Connection 8.0.3 - Operator password can't be changed

Hello,

My customer is running a CUCMBE ver 8.0.3ES10.21900-10.

The Operator mailbox has over 1600 voicemails.

I've enabled IMAP and Inbox access.

However, when I go to the Operator user account and select Change Password, it fails and I get :

Object not found  Password

Then I get returned to the main user seacrh page.

Has anyone else had this issue and is there a workaround?

Any one any ideas how I can gain access to the vm via GUI or TUI as I can't set password or PIN?

Thanks

Chris

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