Voice over IP

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What are some alternatives to the Cisco attendant console software. The only thing I could find was ARC, but the price was very steep. Also what is the recommended number of attendant console instances per Call Manager cluster.

Trent Hurt by Beginner
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I need help in making the above subject a reality. I have two sites A and B, both connected together with a Leased WAN Link. Site has a Panasonic TDA100, and site B has CUCM. For now, bith sites cannot call each other on phone extensions, they only m...

Dear support,I have CUCM v6 in back office and I have VPN connection from another office and all IP Phone is connected and registered to CUCM and they have land lines connected to getaway router. Extension between two site working well. But when they...

This question relates to the "anonymous call reject" feature.  I have been advised that the CISCO VoIP system can't differentiate between an incoming call where "no caller ID information is passed" versus an incoming call where the caller has "delibe...

Hello,We want to use 'voice call using hairpinning'.When network connectivity fails, we want to reroute the call through PSTN.We found that when the router's Giga interface is down, the call can be rerouted by POTS dial-peer.But when network connecti...