Voice Systems and Accessories - Small Business

Hello, we use the above phones on an IP systemDo you know whether we can set up call record on these and is there an additional cost?

Hello,I'm using SPA3102 for almost a year and since the beginning of my experience with this product I keep having annoying reboots of the unit every hour or so. The reboots are not predictable, they happen randomly. Of course, connections get broken...

Hi, One of the customers we support has requested a better solution for the reception to handle incoming calls.Reception phone is  a 7962 and set up with 5 lines/ephone-dns . When the reception is busy the other calls go to the lines but just keep ri...

We had a technician  unplug a SPA504G  will provisioning and Ugrading Firmware.I downloaded the SOS Utility for the Solution.But the Device will not go out of SOS mode. For me use the utility https://supportforums.cisco.com/document/37666/spa50xg-ip-...

I am unable to find any detailed technical specs on the UC520.I am trying to find out if the UC520 is able to support the following:1) HSRP2) EIGRP3) GRE/IPSEC VPN Tunnels4) How many VLANs?Can anyone point me to documentation that lists that it suppo...

Hi:My PAP2T unit is blinking SOS signal which means firmware corruption. I have no web interface or IVR, but I can ping the device.I have tried Sipura firmware recovery softwares (rec2k and rec3k) which didn't work (I get the message "Upgrade failed:...

Hi, my network had a RV042 Router and 50 SPA303, the ISP are dedicate 10MB up/down to support the connections from the Ip Phones, But some SPA303 are Freezing in even time, I opened the ports that my Telephone company said, 10000-22000 in UDP and 506...

I have a SPA2102 and Had to Reset the password for my main router . Now i am unable to get calls to my phone router that has an extension

Hi, Ive just been given an IP SPA962 to set up in the office, however it hasnt been able to receive any incoming calls from an outside line, yet no problems when called internally? Ive scanned through the ip address setup and i'm unable to see whats ...

We have several SPA504G phones. We cannot put a call on hold, go to another phone and pick the call up. It has to be transferred - is there a way to link the phones so any phone can pickup a call on hold? Thank you if you can help  :)Steve

Topology does not show all of the neighbors, specifically  telephones. See attached

Hi All,Not sure if this is the correct place to add this question.We have a client with a UC320 system, we have approx. 17 handsets with 2 x SIP trunks.The system works perfect, apart from they are getting calls from random numbers every few minutes....

When is IPv6 support coming to the SPA-1xx series of devices? They're marked in the datasheet as IPv6 upgradable. Great to know, but since they've been out for a little while now, when does Cisco plan on releasing firmware for them to support IPv6? I...

We have about 10  SPA504G phones within the office. As of today I am having issues transferring phone calls. The walls in our office are thin, once I hear the first ring, I then transfer the phone call, thinking the transfer was successful. Within 5 ...

Hi All,I am trying to change the "System Name" field on Cisco IP Phone SPA504G which I cannot find anywhere at all in the phone Web interface menus.The aim is for the phones to registering on my SG300 switches using CDP with meaningful names as atm i...