Voice Systems and Accessories - Small Business

Hello,I'm trying to configure IM and Presence on a BE6000 (version 9.1). I have followed all the steps shown on the video http://www.youtube.com/watch?v=zsnen0QT1c8 . After loging in on the IM an Presence for the first time, I supply the AXL credenti...

this is the 1st time to activaite license for BE6000please i need your help step by step in activaiting license for BE6000(with 3 servers configured CUCM, CUC & SUP).thanks

Currently we have UC540 in our main office & we have another branch on different location. Can i Use UC320 to communicate to Our Main Office.

Is it possible to upload custom recordings to the BACD application in CCA? It appears one can only record directly into the application via the record button.Is it also possible to move a recording from the CUE voice recording system into the BACD ap...

Hi, can someone confirm, that WRP400 with firmware version 2.00.05 has problem with timezones?When I set timezone to GMT+1 (Germany), the time synced over NTP is shifted by one hour back. Problem is, that the same invalid time is sended in FSK caller...

I just recently deployed a UC520 for a customer and they have a request. Since they are limited in physical phones they want to assign other end user extensions to two phones that already have a primary line assigned to them but they want to be able ...

Hi All,we have a UC560 with E1 and around 70 users. When we try to make an external call conference we get an error message displayed on the screen "Can not connect conference call" and the call disconnects.Where as the conference for the inter exten...

I have a bluetooth headset, a Parrot Zik which is not recognized by our Cisco SPA525G.My iphone and pc both have bluetooth and recognize it just fine. Please help!What i read about the spa525g is that it should support all bluetooth headsets.

I need help configuring multicast on my SG500 swtiches. One is L3 no router involved. The Attendant works fine paging in Unicast. but I need to set it up for Multicast. I have no experience working with Multicast and I'm not sure what to do.. I dont ...

We have an issue with a UC540 and SPA5054G handsets where CFwdAll isn't working as desired.If we enable CFwdAll on a handset it will only forward calls which are made from an internal extension, all handets have a line which has a DID associated and ...

Customer presentation for BE 6000 is needed ASAP

We have a UC540 and right now everybody can monitor the reception phones. They each have two line buttons programmed to monitor both the reception phones. This shows the reception line as red when the phones are in use--which is great. But when the p...

So we have a night schedule and have a standard greeting and a closed greeting on the office voicemail (we only have one voicemail for the whole office). I'm getting ready to setup the holiday days on the schedule.From what I'm seeing, it will play o...

     Hi, I'm trying to set up a my UC540 together with a SF 200-24 switch,an RV042 router and a WAP321 wireless router. I have a few issues: 1. Friday when I left my equipment it worked very well, no problem, today when I came back, my CCA doesn't se...