Voice Systems and Accessories - Small Business

A weird situation -- I use DNS SRV records to prioritize the two Asterisk servers to register to (east coast vs west coast).  However it seems that phones are often registering to BOTH servers and show as live on both at the same time.  There seems t...

I have eight Cisco SPA112's all running the latest firmware 1.2.1(004) and all eight have serious issues, they all seem to lock up if not daily every other day. No web gui access, No access to IVR and no dialtone!I have tried installing v1.1.0(011) a...

       Is it possible to implement click to dial in MS Dynamics using UC560 maybe using Samrt Call Connector? Thanks

Hi,For a customer, I need to configure a Snombox PA1 on a UC560.The PA1 is in fact a SIP-device which allows to speak on a PA-system through your phone (you just call the extension of the PA1)Now, officially, 3rd party SIP-devices are not supported o...

hi i have 4  SPA502g ip phones connected to a UC320Wi need to change "DTMF Tx Volume for AVT Packet"default is 0.  i have a problem calling an external IVRhow do i ?thanks in advanceregards

Cisco UC520W-8U-4FXO-K9SPA 525G IP Phones 7.5.3 Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(2)T2, RELEASE SOFTWARE (fc1).We're having customer complaining that their UC520 is dropping international calls.It seems to ha...

HiI have a UC540 and I would like to connect a small office to it using a small business router.In the small office I need 1 phone and 2 PC's.I have used 500 series routers in the past and connected to the UC500 using CCA and ezvpn.  I think the 500'...

Hi All,I am looking for someone's assistance in what I am missing or doing wrong. After I upgraded my UC520 to software pack 8.6.1 and GB language my 7975G phone seems to be stuck in the firmware upgade mode.I have performed several factory resets on...

Often I'll field a complaint from receptionists/operators that they lose the ability to tranfer calls before answering another call.  Example:  reception has 2 line buttons mapped to two slots for inbound main-line calls to the business.  Reception a...

Hi.                   I have one SPA3102 with last firmware.I use it to make VOIP calls with PSTN line.Calls come in on the PSTN lines and are routed to our 3CX server by SPA3102.The 3CX server connects the calls to the correct IP phone extensions.Th...

Hello,I'm still trying to properly setup my UC320W with a bunch of SPA504 phones. I believe I have almost everything working ofr the most part except for the fact when I call in, I get no sound on any of the phones. I am able to call out on these pho...

Hello, recently I bought few of SPA112 gateways, and I have two problems: 1. provisioning using xml file; device is not using new vlan setting (other settings such as dialplan, line number, user and passwd are working correctly), what I'm trying to a...

Hi, My customer is facing problem for incoming calls in uc560 fxo port.They have 12 PSTN lines which is connected to UC system.System is configured with Auto-Attendant also. almost all days they are facing this major issue of incoming call is not get...