Webex Administration

I am trying to add a workspace to a users second line appearance on their device. None of the workspaces appear in the search window. Is this not allowed, thought we were able to do this at one time. If not, what is a work around for a user to get wo...

Hello, I want to know if it's possible to create 2 groups of people on the same Webex Tenant, with this possibilities: - Group A users wants to be able to see in contacts all Group A users, and can only chat and see the presence with Group A users - ...

We recently migrated to Control Hub from Site Administration and upon migration and licensing users we see the two options as mentioned.  I am trying to figure out which one we want, or if we need both.  Can anyone explain what the differences might ...

I'm the Control Hub Admin for our organization and I received an email with the following information today.  I am unable to find any information about what needs to be done when the Problem Description is generated.  The user is still in the meeting...

I have run a dry sync, 2000 objects added, 0 deleted, 300 matched, but 42 mismatched items. It gives me an option to delete these objects, but Iif I chose to delete I get the following message: 42 mismatched items will be deleted from the cloud and w...

Hello,I am trying to update a current holiday schedule but I have to create a new one everytime I want to change it.  Is there a way to update the current one?

Is there a method of adding numbers in bulk to a Webex location? There is an export but no import and looks like there isn't any wildcards allowed. Thanks Paul

does the webex business plan work with sip number without additional components or services?

As you may know, we are working to upgrade Webex’s embedded browser to Microsoft’s WebView2. Beginning with version 42.6 of Webex (June 2022), WebView2 will be required to use the Webex App on Windows. (The Mac and Linux clients are not affected.) We...

When the Agent click decline call in Cisco Webex Contact Center the call not get back to the Queue, the customer transfer to the VM of the agent.   how i can fix it ?

HiI have enabled CVI and hybrid calendar for obtain OBTP in my organization, it working fine. But when I have forward invitations scheduled from outside of my Microsoft organization to the device, and add the following command: Set-CalendarProcessing...

Suddenly, one of our room units, a Cisco Webex Roomkit Pro, has stopped receiving audio from teams meeting over WebRTC. Only incoming audio has an issue, outgoing audio along with incoming and outgoing video have no issues at all. To make matters wor...

Hi everyone, for complinace EU reasons/regulations I need to get information about sub-processors for the webex browser add-in. SOC2 Report just explains that "Sub-processors are listed on the organization's public-facing website". But so far I didn'...

Hello team, I am new to Cisco Room kit & its subscription process. I am getting the message "License Overage "in https://admin.webex.com/. I have attached its snapshot here with.Please guide me for the same.Regards,Sagar Patel