Call Control

Hi,in a CUCM cluster with 2 nodes when a call previously parked on node 1 is subsequently parked on node 2 we observed that the TAPI CallID has changed because the Call Manager ID has changed: the CallID was the same.The question is: Is this always t...

Hello, Is there any possible way to use TAPI with JavaScript or Python?

Hello, I would like to know how can I obtain Hunt data like Rtmt has: (Amount of queued calls, Longest Queued etc) and also how can I monitor a single Agent in that Hunt. Is it only possible by CDR?    

CUCM: 14.0.1.11900-132 TSP: 14.0(0.7) OS: Windows 10 Phone: 7861When using TAPI to transfer a caller to an internal invalid number, the results are different depending on when during the "invalid number, please hang up and try again" message playback...

Hello , we are trying to detect if a Cisco TAPI device ( can be IP Phone , IP Communicator etc)  is disconnected from the network or powered off .  From Cisco TAPI we couldnt find an option to get an event in the case of such an incident.  We are not...

Hi Team, I have a question regarding the following compatibility document: https://developer.cisco.com/site/tapi/documents/supported-windows-os/   is TAPI 11.5/12.0/12.5 supported with all of the Windows 10 types/version (LTSC/B, CBB ...)? I have a s...

Hi, our product uses phoneDevSpecific to push phone execute requests to Cisco IP phones. The product has been working great for 15+ years on CallManager 4.0 through 12.5 with 79xx series phones. Since adding support for 88xx phones, we are frequently...

i am running some Tapi tests regarding user login or logout using jabber.Configuration:cisco tsp 12.5.1lineNegotiateAPIVersion: : cisco tsp returns tapi version 0x00020001lineNegotiateExtVersion: cisco tsp returns 0x0000000F.Registry: EMOptions is 1....

Is there any metadata collected by JTAPI which would indicate the disconnection reason? CUCM version12.5 SU3

I'm in the last legs of implementing silent monitoring.  Currently, I have our local app running as a TAPI application user.  The application user owns two TAPI lines: the monitor and one agent line.  Whenever I attempt to monitor the agent line, the...

Hey,is Tapi can works with pyton?

I’m trying to iniate a silent monitoring session using TAPI in my admin C#/.NET application. After creating the CCiscoLineDevSpecificStartCallMonitoring object and filling in the parameters, the call to lineDevSpecific consistently returns the LINEER...

Does Cisco Unified Communications Manager Cloud support device/call control via TAPI?