Collaboration Applications

Hi Community,I have one question. I have implemented Let´s Encrypt certificate for Expressway-E. What I dont understand is, that I have got a popup window to accept Lets Encrypt certificate in VDI environment. Citrix doesnt even know the _collab-edge...

We have teachers that need to be the only one that can control if an attendee has video in a Webex meeting.  Currently the host can turn on/off video but so can the attendee.  Is there an alternate way to manage this using Training or is it planned f...

Dear Cisco AnyConnect user, I could not login to VPN as the login panel become blank.I have add the URL as trusted site in my IE.Any other steps to enable the login prompt? Thanks,Norliza 

Hi, I'm having issue opening a syslog file or folder which i downloaded from RTMT as a collect files in transator X. I am keep getting an error “No known messages found in abc. Is this a file from supported platform and is appropriate trace level ena...

Hi Guys,I am trying to install Attendant console Advanced 12.0.5 in a Windows server 2016 with SQL 2016 installed. Security team disabled the SA user, and give me a new domain account with sysadmin privilege, but when I try to use this account to con...

During the integration of the recording service of the NICE system with the CUCM installed, the following situation has occurred.We have a Cisco Callmanager version 12.5 and the integrator component used is the JTAPI that supplies that version. I und...

Anyone have any ideas why the phone icon on the bottom right side of the jabber client screen would be greyed out.  This happens intermittently. Repeated "sign out" and "sign in" will eventually bring it back.

Hi Guys, I am trying to do the migration of the unity connection using PCD. I was able to do cluster discover and create destination cluster. But, when i try to add migration event it give error "please select the CUCm publisher to process next". I d...

Jabber version 12.8 >> Jabber is to be used as phone only mode  We’ve reinstalled the new Cisco Jabber client with the following command – c:\msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 PRODUCT_MODE=Phone_Mode CLICK2X=DISABLE This was the only way to...

Hello, i am using jabber 12.8.X and it is showing available to me and same to other on their outlook and jabber application.when i go to outlook type my email it is showing grey out status for me only.  what could be the case and how to close it?

Hello Team,I would like to know if there is any chance to change dimension when "Row" is hidden (screenshot 1).Or, for instance, replace "Row" section with "Button" widget instead? (screenshot 2). 

Our teachers are setting up hands on labs and found that there is a character limitation in the Invited attendees text box.  They can only add about 20-25 names to the list and we don't have them available in the pre-loaded contacts option.  Can the ...

From the Jabber release notes:Cisco Jabber for Mac doesn’t currently support CTI connections over transport layer security (TLS). As a result, Cisco Jabber for Mac users can’t switch from using a CSF device to using a desk phone device if they belong...

I was wondering if there is a way to show Jabber usage reports.  We were wondering if there was a way to see how many people are logging in and using the application on a regular basis, etc. Thanks in advance,Alex LP

I get a 401 error code when I "Authorize Google Drive Access" for student collaboration. What is the fix?