Collaboration Applications

We have a mix of 8800 series phones at staff homes. These phones connect over MRA through our Expressway servers and work just fine. We have a new issue that has just cropped up. In the past, when domain credentials were updated on the company networ...

Hello, I am on Webex 2.7 MR2 patch 4. My admin accounts name is webexadmin, it is a local user on my UCM. LDAP Sync is setup, this system was working. Whenever I wanted to login to webexadmin.mydomain.com, I had to login the user page first, then cl...

 Hi, Pros,I have an issue here that keeps bothering me. Our UC environment is fully working with Expressway-c and e. With that pandemic go around we have all the staff working from home and most of the are using Jabber on their Desktop. It works grea...

Hi, working in a shared services company, we support multiple country.how if one user whou supprt multiple country need to user more that one JabberLocally we use Jabber 11.8.2and the other country use Jabber 12.xxx Is this possible ? 

I have a problem with jabber clients.  Jabber to Cisco IP phone and Jabber to Jabber calls work fine within our LAN. The problem is when someone from outside the LAN trying to use Jabber over VPN connection we encountered these symptoms :   1-  Whe...

Hi everyone, My organization is considering purchasing the HP EliteDisplay E243m 23.8-inch Monitor to provide a DX80-like Video conferencing solution for Cisco Jabber at obviously lesser cost. Anyone have any experience with this monitor or has used ...

Hello,   i have setup hybrid call service for Webex Teams, everythings work fine, only problem if I have app on iPhone not open, not receive notification when call come. if I open it call come fine. Think Apple push notification service not work. How...

Hi guys,one question for my better understanding.What happens, if the quantity of registering devices exceeds the maximum of 2500 per Expressway node?Is the registration of these devices rejected on this node and Jabber will try to connect to another...

Hi Guys, My jabber is having problem in fetching the contact photo from the AD. The contact photos are available in outlook but my jabber is unable to fetch the same contact photos. I have added below lines in jabber-config file. Please check and he...

I am going crazy trying to figure this out. We have Expressway E and C v. 8.7  and CUCM 9.1.x We use Cisco Jabber for iPhone. Works well except for international dialing. I cannot get Jabber to connect an International call. From what I can tell, the...

I have red on the below link (Cisco Software Based Apps Section) that CMS 2.7 has support for Cisco Webex Teams so does that mean that i can login to CMS using the Cisco Webex Teams App and what about external access and is there any configuration gu...

I'm in need of some help. Neither TAC nor google searches have helped me yet. I cant get my jabber client to work with my IM&P server. It works just fine if I have it pointing to the CallManager. Currently not using DNS SRV records. I am modifying th...

users having issues viewing screen captures sent via jabber. When the users uses’ the jabber screen capture feature, they receive a file with a cross and a text saying screen capture. This was working for the user.Only stopped working today when they...