Please help, sending messages to offline users no issue - messages were received after offline user logged in. When online user trying to send an attachment to offline user, the attachment icon is greyed out. How to fix that? Jabber version 11.7.1
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Getting an error message on IM and Presence (12.0)Error Occured While retrieving information from database.The connection to the CUCM Publisher is down And not able run the Cisco Sync Agent service Please advise
We have CWMS version 4.I am trying to add our own Help and Support URLs under Branding the the URLs won't show up under the Support page on the Webex site url.The contact information text shows up, but none of the URLs do.What am I missing
UC Apps are version 12.xon-prem CUCM and IM&PWe restarted Tomcat and DRF services. IPSec certs are distributed to all servers in play as IPSec Trusts. Phone Services shows connected in Jabber accounts (per customer but I'm verifying) User desk phone...
Resolved! MRA Jabber had HOLD/RESUME issue on Call
Hi, I Just set-up a MRA environment but facing issue in Jabber, when i put any call on hold and resume it so there is no audio from both end.please suggest.
Hi There, Is assurance/performance/monitoring build into 12.5 or is RTMT and Prime assurance still the tool to use ?
I am having issues with Office 365 groups/distribution lists not testing with success in Unity when adding group in Unified Messaging Account. I get the below error and voicemails don't get sent as emails. Other Office 365 users add with out errors...
Hello, we are currently using webex 3 on premise. Our security department asked me if I could disable TLS 1.1, because they consider it as unsafe. I already enabled FIPS, but that didnt help, as it only disables 1.0 as far as I know. Thank you for th...
I have blue tooth audio device connected to the laptop dell lat 5590 I am using Jabber soft phone and while teams or skype (other collaboration tools) will recognize this device Jabber will not. See attached document.
Hi all, Has anyone every deployed UCCX Finesse and Jabber over MicrosoftDA for home working contact centre agents? My customer uses Windows 8 and 10 and their only VPN solution is MicrosoftDA. We don’t have Expressway in place so can’t use Jabber ove...
Resolved! Syncing AD Photos to Jabber
Hello Team, Would like to have your assist with the xml configuration so that i can pull the photos stored in the AD to Jabber
am trying ILS in my lab with a simple setup, cucm 12.5calls work from hub to spoke cluster i.e. 5001 to 1300 but not from 1300 to 5001cluster id:londonccmlab01 this is hub cluster, edgeccmlab01 is spoke
Dears, hope you all doing well,I have this environment (call flow):ITSP (SIP Trunk) --> CUBE --> CUCM (5001 is AA) --> CUC (Customer Service 0 is a hunt group on CUCM number 1888) Everything was working good until I created a Single Number Reach o...
Hello team,I have a query related to licensing part of 12.X .1. What is the difference between in this two licensing model.2.If we go-ahead with SLR feature & register license via SLR after upgrade & then in future if we want add more licenses, can w...
Hi all, I'm new to the community. Our client sends us a Zoom meeting invite with password in alphanumeric pattern. Any chance we can enter alphabets from Cisco Room Kit Plus, other than numbers only (DTMF). Thanks,Raymond
