We reset the cache following the instructions here: https://help.webex.com/en-us/WBX72595/How-Do-I-Clear-the-Cache-in-Cisco-Jabber-for-Windows We moved the CSP folders somewhere else instead of deleting them completely Then we went to restore the cha...
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Hi Community We are currently on a POC stage wherein we added CIPC to a remote site for simulation. I've registered CIPC to my call manager and configured all basic stuffs such as CSS,Partition, device pool etc. The call is actually connecting howeve...
Hi All Could someone please explain me the CoreDumpFileFound Logs attached here ? As per the logs and alert, Cisco Presence Engine service has restarted due to Program Terminal Signal 11, Segmentation fault. As far as I know, the files are being clon...
I have successfully installed all the machines (expressway c & e version 8.2.2 , jabberguest 10 , callmanager 10.5 and presence 10.5 )I configured according to the specifications but I have always the same problem"Not found on Accelerator"the expres...
Hi , I need to configure Cisco Jabber client with the following configuration (automatically setting up):- Menu-> View -> Show label (Checked)- Menu-> Setting -> Appearance -> High Contrast.- Menu ->Setting -> Status -> Show me as [Away] If not Activ...
I have a user who's Jabber.log is in another Folder unrelated to Cisco. Can I delete this log? He is running version 12.5.1
Hii tired to connect phone servies in jabber,but not connection and call option not visible in my jabber application
Hey folks, the default 57 emoticons aren't that much fun. So we decided to extend this a little bit. We created a almost full Unicode 8 emoji set for Cisco Jabber with over 1.000 emoticons. There are two themes available at the moment. Make sure to...
Hello everyone, We have a customer with CWMS cluster of 4 servers.Next week the internal SSL certificate will expire, so we had to import a new internal SSL certificate.We have generated a CSR with all 4 server's FQDN defined, the certificate was sig...
hi all, i have 2 CMS1k and 1 BE6k, the idea is to configure hot+standby cms, i read loadbalancing white paper, and i found that it was for incoming/outgoing call of sip endpoint, it configured using load balancing setting by cms and cucm, my questi...
What are the PRT logs?Please explain how to do the detailed analysis of same?
We have many users on versions of Jabber 12 (12.5, 12.6, and 12.7) who are experiencing problems with Jabber changing their sound settings unprompted. We have changed headsets, tried Bluetooth and non-Bluetooth options, and changed versions of Jabber...
Hi, I tried to configure email notification in RTMT, i see that the alert CriticalServiceDown not recognize when the services is down, and not send notification when service down. Thanks,yossi.
We have deployed CER and have the call back and email notifications working however the display on the call back phone is showing the caller ID for the CTI port so if the call back person misses the call and perhaps email is down or they simply don't...
Is anyone else having LPI issues in InformaCast Fusion with 2-way analog radios? When sending a broadcast to security's two-way analog radios, we have to set the wait time to 11 seconds in the audio settings of a Notification Profile. Otherwise, if w...
