Collaboration Applications

I have implemented successfully greeting using unity connection. after the greeting played, the action i selected is to hang up the call. It worked successfully for internal calls. but when the call was received from external/PSTN,  instead of hangin...

Hey peeps,I'm using Jabber for Windows and it seems that config files and also the local chat history files (db.v3) are encrypted. Could you tell me what encryption method is being used and where the encryption key is stored?Sincerely Christian

Hi,I have expired CallManager-trust certificates in Unity Connection 12.5 that I would like to delete.Anybody know what services need to be restarted when deleting "CallManager-trust" certificates?I tried hard to find such information, but there seem...

We have three independent CER clusters supporting three CUCM clusters using ILS. I am wondering if we add the three CER Clusters to a CER Cluster Group, will they be able to share 911 call reports so that our local campus 911 can access them from one...

HelloI am trying to run sample code for jabber IM chat. In the tutorial it suggests that you can find BOSH url for your server from CUPS administration panel. I am logged into CUPS administration panel but unable to find BOSH url, kindly guide me how...

we are currently using MRA for Jabber on mobile and desk phone at home.Is the VDI version of Jabber supported to work over MRA (i.e. vpn-less)?Thanks,Paul.

Whenever attempting to use the stencils that I have downloaded from Cisco website, I get the following error message:"You are attempting to open a file type (Visio 2003-2010 Binary Drawing, Template and Stencils) that have been blocked by your file b...

We have a Crowdstrike App just installed into my iphone and is causing some performance issues, Jabber begins to have connection issues and no longer functions correctly. Is this a known issue when running alone with an EDR?

Hi to all Hi I'm using Webex connect and I'm having problems with FB Messenger stream with BOT. While chatting with BOT everything works fine, make agent switch correctly. with many FB users I have no problems. But with only 1 user flow it doesn't wo...

Hi,I have downloaded basic chat sdk from here https://developer.cisco.com/docs/jabber-web/#!im-and-presence-how-to-use-jabber-im-core-apis/prerequisites. We have configuring domain, bosh url, username and password as given in docs but when I am tryin...

Jabber VDI shows incorrect time for existing Chat windows after Day Light Saving. However Cisco Deskphone time are correct. Any idea what is the work around solutions.

hi , we have an issue when using webex app in our environment to playback recordings. WE get the following message Cannot play recording  - The recording cannot be played becuase the format is not supported.However if i login to one of our pc's then ...