Collaboration Applications

Hi,I would appreciate your assistance.I have a client who needs to renew certificates. The problem is that it is not possible to renew all the certificates in the old domain and the environment needs to be signed in a new domain. And a domain change ...

Hi,If I wanted to upgrade from one major release to another (for example, 11.5 to 12.5) my process has been to upgrade Unity, CCX, CER, etc. all before upgrading Call Manager.Picking on Unity, I cannot find any specific documents that say "Unity must...

Test

Hello.Please see image. There exist 2 identical model Codec Spark+ devices with same OS in different branch locations.My task is to configure them "identically", but the issue is that the connected hardware is different, and also input in different p...

Hi team, I'm deploying CMS version 2.9.1 and I have some questions/problems : 1/ After creating a space  . but when trying to join meeting with (id/passcode), "Could not find meeting" error message appears ? Anyone knows how to solve this please ? 2/...

Hello, I am trying to Simplify the onboarding process using Universal Device Template.Everything is working as it should, except if i select a user for the phone at the time of Adding a new phone, it picks up the Meeting Number from the User profile ...

where i´m working we have migrated to Webex Calling for agents that will be using Webex Contact Center, randomly they started to have issues with incoming calls, they reported that only received a "lost call notification"on their Webex apps and a RON...

So we had our call manager pub die due to hardware failure.  Long story short rebuilt from a backup and that's all fixed BUT a bunch of our remote office people can't connect via Jabber for calling any more.  they are getting This error:An invalid Ce...