Collaboration Applications

Hello,I had an request form one of my users to have auto answer availebel for some of thare agents.So i tryed to turn in the directory number but thare it stats that this is unavailebel for this device.So i did a google search and i only found that i...

My MRA phone outbound call drops after 3 sec. This happens everytime when Backbone internet is bounce. Cisco TAC recommend only two options to fix the issue. Either restart Expressway as an admin or restart endpoint since they are dealing with two di...

Hi ,  I am having issue with the intermittent dropped during the video call to the external party which using the expressway. Have work with the other party which advise that they did not receive the response from the keepalive intermittently.  How d...

Upgraded old CME/CUE 7.0 to CME 14 and looking to integrate it with Unity Connection. Need license recommendations (voicemail and IVR only)

WebEx Mapi component credential window pops up when Cisco Jabber gets launched for first time in session (VDI environment). Even though , you click remember my credentials, it keep popping up in next logon. Attached the screen capture of the pop up w...

Hello everyone,Just got this error when try to installing the new Jabber for Windows version 10.6 :. I try several time, download it again, check Md5...Got that error each time I am in the software and hardware reco... (W7 SP1 64bit...) Does someone ...

Hello, I have two Unity Connection users that are imported local CUCM users(not LDAP). I have configured them for Jabber and can login and connect to the IM and Phone services but not the Voicemail service. I'm getting the following error:"You do not...

Is it possible to remove an ERL using the administrator GUI for CER?  I click on the delete icon, the screen refreshed, but the old ERL is still there.  There is no subnet attached to the ERL.  Thanks.

Dear Team, One of our customers came up with a new requirement, they want to transfer the CVI feature from the Existing O365 tenant to another tenant. I found some documents to delete the CVI from one tenant and use the normal procedure to register C...