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Attendant Console Advanced 12

Hi,we have upgraded to CUAC Advanced 12.0.5 and we have noted that in the clients disappeared the path in windows registry HLM\SOFTWARE\Wow6432Node\Arc Solutions I know that in the new version some features can be changes in the client instead of reg...

CoDeC by • Level 5
  • 1149 Views
  • 1 replies
  • 0 Helpful votes

Resolved! Removing Warning message and auto hangup the call from CUC 12.5 server

I setup Maximum Message Length under the user message settings up to 5 seconds, and I disabled greetings from user 'standard' settings under greetings menu. when I tried to dial user number and its passing to voicemail extension and can hear the beep...

Resolved! Jabber: Internal Service Discovery fails after adding phone security profile and voice service domain.

Hy there,we try to "disable" TCP over MRA, thats why we added a phone security profile to CSF phone. That means the PSP is encrypted, tls and port 5061 (because Expressways will just have TLS 5061 active).Also adding the  subdomain mra.domain.com as ...

Resolved! No incoming call window Cisco Jabber

Hello,I cannot see the incoming call window (answer/decline).I can hear the music that the call is present but cannot answer is as there is now window for it.Additionally, In the settings after going to notifications settings the app is closing itsel...

ziqex by • Level 8
  • 3275 Views
  • 1 replies
  • 10 Helpful votes

Is there a way to increase playback speed for the Webex .arf recorder?

There is a lot of dead space is some of our Webex recordings and I'd like to speed up the playback.  Is there any way to do this?Thanks.Message was edited on June 5, 2013: Kelli Glass, Cisco Collaboration Community moderator, added community categori...

Resolved! Jabber logins

Hello,Is it possible to find the jabber logins of an end user?I found the following here https://community.cisco.com/t5/collaboration-applications/how-to-find-jabber-user-last-login/td-p/2552680 but this queryun sql select e.userid, cd.timelastaccess...

Resolved! Jabber Display Name Update

Hi all, I've tried searching for this but coming up empty. We recently had a user with a name change. We changed only the Active Directory display name and the email address. The username has not changed. I've verified the info from AD has synced wit...

phonehome by • Level 2
  • 4355 Views
  • 4 replies
  • 5 Helpful votes
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