Subject | Author | Views | Posted | |
---|---|---|---|---|
Hi there, I have alternate the call. After Consult call answering, when the Agent click...
| 357 | 03-20-2020 10:21 PM | ||
| 635 | 03-16-2020 11:41 AM | ||
Hello. Our 2 customers faced with limitation of Cisco CVP to play other audio files excluding 'µ-La...
| 1253 | 03-05-2020 05:34 AM | ||
Hi experts, I want to create a custom HotLink element in call studio, is it possible ? why I need...
| 684 | 03-05-2020 01:36 AM | ||
I am trying to upload a campaign dialling list using the CCX API with information coming from the C...
| 618 | 03-03-2020 03:33 AM | ||
Can we get a report of the agent activity or unanswered calls? Our agent has advised she accidentl...
| 518 | 03-02-2020 08:05 PM | ||
Hi community! Cisco CVP 12.x standalone serves all inbound calls, but agents seat on the 3rd pa...
| 283 | 03-02-2020 07:58 AM | ||
Hi, Is there a Call Studio version for mac? If yes, how can we install Call Studio on a MacBook...
| 600 | 02-26-2020 02:07 PM | ||
Whenever a task is created on social miner via rest api, I can successfully query its status via xm...
| 484 | 02-10-2020 04:08 AM | ||
Hello to all i'm tring to create a JSON request with Rest_Client Element. This is my body : { ...
| 487 | 02-07-2020 02:33 PM | ||
Hi All, I am able to create the Outbound Campaign using the Create Campaign API but when I am c...
| 405 | 02-07-2020 05:50 AM | ||
Using the UCCE 11.6 Import API, I noticed a weird behavior related to the importDate field. In ...
| 413 | 02-05-2020 05:51 AM | ||
I've been using the REST api to develop some custom tools on the UCCX platform. I cannot find an A...
| 457 | 02-03-2020 06:56 AM | ||
Hello, I trying to get an application to update one script parameter of another application on ...
| 756 | 01-17-2020 05:45 AM | ||
Hello, I have two functions inside the java script of the gadget (Update Call Variable) and ini...
| 497 | 12-30-2019 04:40 AM | ||
I am trying to send a OPEN_REQ and I am getting the following error. Not sure what I am missing. I ...
| 803 | 12-26-2019 08:42 PM | ||
We need to create some custom reports in CUIC standalone. In order to do that I'm trying to create ...
| 763 | 12-20-2019 04:11 AM | ||
Hi, Seem I am not able to edit live data query or customize the report. Here am getting feedback ...
| 636 | 12-09-2019 07:32 PM | ||
I have a script that records a prompt and saves the resulting WAV to a folder in UCCX. Very basic ...
| 725 | 12-08-2019 01:14 PM | ||
which Java version is compatible for UCCX 12.5?
| 1016 | 12-04-2019 10:40 PM |