IP Telephony and Phones

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When I use Audacity to record greetings for Unity Call Handlers, I can export them as WAV 16-bit. I can upload the file and it plays successfully. If I do the same for a CCX prompt, it does not play - just noise is heard. I've ended up downloading an...

SteveK066 by Level 1
  • 7 replies
  • 0 Helpful votes

Dear All,I have both Cisco & Non-Cisco IP Phones which are reigistered in my voice gateway. Now i have got ISDN with DID's. How can i allocate some DN with DID number in order to call in both ways ( each extension 5000 calls outside, its DID should g...

techguy by Level 4
  • 14 replies
  • 0 Helpful votes

Resolved! Alternating ring

Our old work phones would take turns around the room. I don't think it was called hunt group, but once logged in to your group/extension...it would go around the room on whose turn it was to answer. Is there a way to do that? Thanks