IP Telephony and Phones

When inserting an SCCP VG224 in CallManager 8.5, the process errors out with the message - lang.NullPointerExceptionMissing key in referenced table for referential constraint (informix.fk_devicenumplanmap_fknumplan).I created my Template file and hav...

Hi ,we are facing an issue where we have configured a new user in CUCM and wanted to create the voice mail for the same. But when we try do the same, it shows an error that a duplicate mailbox already exists for the same user, but when we search for ...

I ran across and interesting error message I haven't seen yet, and was wondering if anybody else had experienced the same thing. When the customer calls out to most countries (Japan, Korea, Singapore, France, etc) the calls connect just fine. In th...

Hi contributers,We regularly need to configure the DialPlan for countries other than our Home Country.Every time we go out finding these from local resources but don't really know if these are correct.Therefore I would want to ask you guys and girls ...

Hi All,I want to play an announcement to all the user in the company. like their are 25 IP phone users and any one of the can dial a perticular number and all other IP Phones rings once and then play an announcement what the caller is saying for exam...

hi all, I know a software named Cisco IP Phone Doctor can be very helpful when troubleshooting the phone problems, but i can not find where can i download it, so can you help me? thanks in advance. yu.

Hi allWe have a strange issue and we need your opinionIncoming calls or outgoing calls to PSTN have very bad quality.. We use PRI.Note that not all the calls have problem.Its some times and occasionally..We have checked the controllers and are clear....

Hello everybody,I followed some documentation to configure MVA, and it is working fine. I did some tests and I could make it work using harpinning or not... For the E1 R2-Digital links I used hairpinning and for E1 ISDN PRI links I could make it with...

Hi all,Currently I have configured moh multicast on my CME 8.6. The phones and CME are in same VLAN, are working fine when onhold; a onhold music is played. Issue is when the phones are not on same VLAN with CME, these phones received silent when onh...

Hi all,Does MOH requires multicast to stream the music? or it can be configured to other methods? Please advise.Best regards,Lawrence Chew

I have inherited a CME system that I'm not very familiar with and looking for some help. I have been asked to make international calling work on this phone system as apparently it never has before. After setting up an apprpriate dial-peer and consult...