Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi.I have a customer who has an ATA 187, they have connected an RJ11 to RJ11 cable between the ATA and an analgoue phone (directly into the back of the phone), however are not getting Dial-tone. I believe the cable in use is a straight-through cable...
We have a call manager cluster at our headquarters and each branch office is running a flavor of Call Manager express (version 4-8). We are trying to justify the licensing costs (cuwl) to start integrating branch offices back to the cluster, but the...
Hi,I just finished an upgrade of our CUCM 8.5.1 to 8.6.1(a).When I checked the firmware on a selected few phones and compared it with the firmware available in TFTP server I realised that phones didn't upgrade to a default load.I'm using my 7970 phon...
I have a user that has no data when I run a CDR department report. I noticed they did not have an owner user id associated. So I went into CCM and associated the user. However, there is no data when I run the report again. Will I be able to get t...
Hello all,I have a voice gateway connected to PBX ... I am able to make calls in both directions. The only issue i am facing is that when person from PBX extension is calling IPT on display I can see the caller number but not the caller name.Can anyo...
Hello Community,VP is asking me if it's possible to make the alerting/dialed number on our Cisco phones' LCD appear "easier to read" with placement of dashes. For example, when dialing outbound I will see 1-xxx-xxx-xxxx on the screen. Is this even po...
HiCisco IP Telephony endpoints management has become a big liability in terms of manpower and reachability. The options like deleting the ITL files, managing the logos, checking the activity on the phone, ect takes alot to have physical access to the...
HiI am a but uncertain how to get this working.This is the setup:When a user does not pick up his/her phone it will need to be transfered to certain extensions, if they don't pick up it should go to his/her voicemail.I was thinking in the lines of cr...
I have two users for whom we need to suppress the displayed number for all incoming calls. (These are mainly off-net PSTN calls on 79xx handsets.)Any suggestions as to how to do this ? I'm half thinking of something with translation patterns, but I'm...
Does anyone have a working config of MGCP controlled or H323 gateway, in particular a E1 PRI from Telemex in Mexico City? From what I've gathered it's basically:Framing NO-CRCLinecode HDB3ISDN switch type Net-5Is there anything I might be missing?
We have a 6.1.3 cisco unified Call manager business edition in a 7828-H3 server. We desire to have a secondary CUCMBE, but at this time the version 6.1.3 is EoL and the server 7828-H3 too. Is possible to have a secondary server with a newer Business ...
Hi All,The environment I am working has Multisite WAN with centralized call processing structure. We have call managers at Delaware and have around 10 remote sites. I need to figure out the bandwidth utilization of calls in remote site. We are also u...
Hello everyone,I am migrating from an old full blow unity/call manager to a uc560. FACTS:layer 3 catalyst switch: vlan 1, (192.168.10.0) for data vlan 101 for voice (192.168.11.0)UC560: vlan 1 (192.168.10.0) for data... vlan 101 for voice (192.168.11...
Hi there,I'm trying to upgrade CUCM 8.5.1.10000-26 to 8.6.1.20000-1. According to Software upgrade matrix it should be possible. I'm getting the following error message: File UCSInstall_UCOS_8.6.1.20000-1.sgn.isoStart Time Status Error enco...
Hi,I have a strange issue with when trying to do a restore.The orginial server is a Cisco MCS server running CUCM 8.5.1 and the new server will be a virtual machine (on ESXi 4.1) running the same version.So I have the same CUCM version, the same IP a...
