IP Telephony and Phones

Troubleshooting dropped calls - CM 6.0

Hey guys, we use a Call Manager 6 with UCCX setup and we get dropped calls sporadically but I'm not sure the best way to determine the root cause. I'll look in RTMT to see if there are any alerts and then do a CDR analysis but since it's going throu...

CUBE and SIP Trunk

Hi all,This my first attempt to integrate CUBE and Telco using SIP protocol.I have CUCM >> H323 GW >> Telco.now I will configure the GW to work as CUBE. I asked the Telco for the parameters and I have this issue:they gave me two IPs for SIP one for S...

Usability of 9900 IP phones, during a firmware upgarde??

Hi ExpertsCan we continue to use the 9900 series IP phones, during a firmware upgarde or is it rendered useless till the time it is upgarding/downgrading its firmware. I have heard we can use these phones(for call) during a firmware upgarde.Am i righ...

Busy tone when dial meeting place

Dear all,When user is dialing to meeting place from their mobile/home phone getting busy tone. they need to try every after 5 minuts if luck is there then they get connected to meeting place. this is happening frequently.Any output would be very help...

Fault "No dial Tone" on the RightFax servers

Hi there,RightFax is working, but causes "No dial Tone" errors on the RightFax 9.4 VM servers? We do not know what numbers causes erros from servers. Does anyone have an idea for this issue? Thanks

Resolved! inbound call problem - CMBE 7.1.5

Hi All,Once again I look to this wonderful Forum to help me out....We have a CMBE registered to a 2921 PRI using MGCP. In our initial setup we had a Route Plan using the NAPA 9.@ and everything worked great. This customer has a requirement to NOT dia...

cme 4.3 on a cisco 3745

Hi Guys; Has anyone tried to install cme 4.3 on a cisco 3745 ? If so which IOS version have you tried. I am stuck trying to install cme 4.3 on a 3745 and can not find the right ios. It is for the ccna voice labs. Ram 256, flash 128.Cheers.Fereidoun.

H323 CCM Redundancy

CCM 5.x in a 2 server cluster, H323 Gateway running IOS 12.4(7c).Client reported inbound calls failing.Gateway had to inbound dial peers, one to each CCM. ISDN traces showed call coming in then disconnecting.Turns out the subscriber is down, and the ...

Email alerts for RTMT

We are getting alerts from RTMT that a Gateway has increased or decreased, but it doesnt state which one. Is there a way to get the alerts on which gateway is going down?

Resolved! Forced logoff for EM users after fixed time

Is it possible to configure forced logged off for extension mobility users after some time say 4 hours. What parameter we need to change in eneterprise/service parameter.Regards,Brajesh.

VMO Issue

Hello, I installed VMO 8 with Unity 7 and CUCM 7 on XP machines. when i try to send a VM to a phone i get :" The Specified Phone Number does not answer" any idea?Thanks in advance.

Resolved! Unity 7.1.3.32900-4

I am running a schedule backup every Sunday at 12:00, the backup fails sporadically. I was wondering if anyone can tell me why the backup fails. Log file is attached any help is greatly appreciated.

procedure to download BAT.xlt file in CUCM 6.1.3

Hello,Can someone please send me the link or the procedure on how to download the BAT.xlt template for CUCM 6.1.3? Thank you.Carla

Resolved! Manipulate Incoming and Outgoing Calls: MGCP PRI Gateways

Hello all,I have two 2911 Gateways that will be deployed for a new site. The gateways are both registered as MGCP gateways. The client has requested that outgoing calls from the site go through 1 gateway, and incoming calls to the site go through ano...

7925 WLAN phone and Device pack.

Hi all,I have a CUCM ver 6.1.2.1002-1 and I have installed the device pack cmterm-devicepack6.1.2.1131-1.cop.sgn and rebooted the CUCM.I still dont have the option under the new phone drop down to selcet the 7925. I have also noticed that under the s...

IP Telephony and Phones

Forum Posts

Troubleshooting dropped calls - CM 6.0

CUBE and SIP Trunk

Usability of 9900 IP phones, during a firmware upgarde??

Busy tone when dial meeting place

Fault "No dial Tone" on the RightFax servers

Resolved! inbound call problem - CMBE 7.1.5

cme 4.3 on a cisco 3745

H323 CCM Redundancy

Email alerts for RTMT

Resolved! Forced logoff for EM users after fixed time

VMO Issue

Resolved! Unity 7.1.3.32900-4

procedure to download BAT.xlt file in CUCM 6.1.3

Resolved! Manipulate Incoming and Outgoing Calls: MGCP PRI Gateways

7925 WLAN phone and Device pack.

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CUCM sends wrong device ID to Recording System

CDR reports: Request for activity on multiple lines

I get dozens of these alarms on WU, but no errros on controller

Transfer Caller ID and 8800 Line Buttons CME

UCCX upgrading Error encountered: The selected file is not valid.

Cisco MTP resets needed sometimes 2x per week? Is this necessary?

Cisco CP-8861 3PCC unable to dial using call history list.

CUBE - SIP trunk and Cause 65 Bearer capability not implemented

call forward not working with the uccx agent

Activation Code or Service Domain