IP Telephony and Phones

Hi all, I am experiencing problems with outgoing calls across T1.The local prefix in Indiana is 812. Well, when I dial 9812xxxxxxx (9 is digit for get line) the call is not able to go out. However if I dial 91812xxxxxxx the call goes out properly. Th...

We have some AS5350's which we currently use as a pseudo-ip2ip gateway... calls arrive at one 5350 by IP, are sent by crossover E1 to the other, and then can either go out through IP or through our E1 carriers. I am testing using a softphone and Elas...

I am running CCM 4.1(3) and am trying to find a way to route to an IP phone when the PSTN gateway is down.   I created an intercluster trunk in CCM that points to itself (same cluster).   I used this as the second choice route for my PSTN patterns.  ...

Looking at Cisco Unified Personal Communicator 7x (CUPC) with Presence Server 7x.In the client, I currently add users manually by hitting Contacts > Add New Contact > Search and then add the found contact to chat/im, etc.Is there a way I could bulk i...

I’m planning on buildng a Cisco Emergency Responder 7.1 group.  I wanted to take a CER Subscriber after he’s built and move him to another location and change his ip address. Anyone tried this? Any issues? http://www.cisco.com/en/US/docs/voice_ip_co...

Choice one had an outage yesterday that effected 2 of our offices for external incoming/outgoing calls. I want to see if our FXO lines were being utilized at all. Is there a way in Cm 7 to get this information?

Hi, I have configured the speed dial for an ephone from the CLI, however the IP phone (7911G) only shows the first four speed-dial entries out of the total 17 named stored. what did I miss? Another thing, when I try to configure the speed dial at the...

Hi Guys,          I need some help on selecting a voice gateway , which can handle 12 e1 lines atleast...Which device should i buy ??regards

Hi all,I need to look at some config on a CUCM7 server that I built earlier in the year. After building the server I backed up the database to my laptop so I have an original copy of the database. I need to look at this as the customer has a query ab...

Is there some CLI command to simply list the contents - whatever they may be - of the DVD sitting in the tray?  I asked the remote user to insert the DVD containing the latest device pack (for CUCM 6.0.1) and yet I keep getting "no valid upgrade opti...

Dear Sirs;We need your support to have a flash light alarm associated to the the IPphone 7911 ,needed for Deaf people.We need the alarm to give us a flash light once the phone rings,we don't need if there is a cisco product or if you can forward us t...