IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
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ATA

I have just upgraded cm from v4 to 7 and some of the ata will not register with the publisher only the subscriber. phones seem ok and other ATA just a handfull will only register with sub not pub, anyway to factory reset them?