IP Telephony and Phones

We have CUCM 6.1 and have few remote sites that are connected via point to point, MPLS and in network but in different building.What would be the best solution for this, we do not plan to install a router in every site. We are looking as one solutio...

I have someone saying the time to transfer call from CUC Call handler to a UCCX App is too long. Right now it's 3 or 4 seconds. I have locked the input for that option in the call handler. I don't think there is anything that can be done, but maybe I...

Hi, I need install Spanish Language in the Cisco UC520. But this message is showed:Validating package signature ... doneERROR: Invalid package. Please verify if this is a valid package file.What the exactly packet ??UC500-CUE# show software versions ...

Hi,Can anyone help regarding the following issue :We generate the lic file with MAC adderess of the Subscriber Node. But It should 1st node ( Pulisher mac address). Now how we can generate a new lic for correct mac address.Thanks in advanced for help...

Hi,Running UC7 and when trying to record a new call handler via the Media Master through a phone handset - I get the following error message:Server Error:The server 192.168.10.10 reports the following:Code 23Description: Access DeniedAnyone else seen...

I'm having problems loading a 7906G phone on to CUCM 4.2(1). I've downloaded and installed what I thought was the appropriate software based on the compatability matrix but I still don't have the option to add a 7906 within Call Manager. Any help wou...

We just upgraded from 4.1(3) to 7.1(3) and I was in the process of reconfiguring our MoH sources. Why oh dear god why did Cisco move to .wav only? Is there any way to configure CUCM to allow compressed audio formats for MoH again??

Are the voice messages on CUE stored in .wave files, I am in a situation where I need to copy the user voicemessages ( if it's some .wave files) and send them as an attachement to their emails. I don't have acces to CUE and will appreciate if someone...

While I was connected via Agent Desktop with our Callmanager I installed VirtualPC which restarted the network adapter during installation. Due to this I naturally lost all network connections and was back online again after some seconds.But as a reu...

I am trying to install cm7.1.3 BE. When I booted the first tiem and went thru setup I didnt have netowrk connectivity. I ignore the error to complete the install and put onto network. Now I cannot SSH or web into the cm. The tomcat service won't star...

HiWe have a scenario, where SRST Router and Unity Connection are in one site, which connects to CUCM in other site. In case the WAN link fails, how will the Unity Connection work with the SRST? How will the Unity Connections ports register with SRST?...