IP Telephony and Phones

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In this Month We have bill for International call by telco, but that call is not called from CCM, in CDR report we are not able to see any call report,but telcom says the call is from your E1 trunk.We are using H.323 gateway and CCM 4.x, the voice ga...

Hi,I'm trying to configure qos for the first time.My configuration is as follows:mls qosaccess-list 100 permit udp any any range 16384 32767class-map match-any rtp-stream match access-group 100Policy-map voice class rtp-stream set dscp efinterface f...

Hi All, We are using CME 4.2 version which is connected to SIP service provider. when I setup call forward all on IP phone and dial that IP phone, answering machine says "your call can't be completed as dial". but CME sends right digits based on "deb...

Seems like there is a bug with the 7936 phone and the MeetMe button using CME. See link below: Can anyone confirm if the 7937 has the same bug? I plan to deploy another CME and don't want this to happen again.Thanks,Diegohttp://tools.cisco.com/Supp...

tato386 by Level 6
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  • 3 replies
  • 0 Helpful votes

Hi Guys,My Customer have any directory number that is with following problem: When A receive the call external and try transfer B, the call drop. The same problem occur when a one call is did internal. I verify the CSS and didn't found problem. Thank...

I can generate a xml file (ex, qrt000002.xml) via RTMT 'Collect files > Cisco Extended Function Report) but it's inconvinient to me to easy management. I want to a menu similar to CCM4.x which able to access the QRT viewer from CCM admin interface. w...

cjrchoi11 by Level 1
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  • 4 replies
  • 0 Helpful votes

HelloI have1) CCM 4.12) Cisco IP Phone 7970There is one route pattern XXXXX which points to voice gateway. There are 4-digit local DNs.Therefore when I dial local number (e.g. 2001) using ip phone 7970 (DN: 2002), digits goes to CCM one-by-one and I ...