IP Telephony and Phones

Hello everyone,in CM 5.x is there a way to run a report that generates all the device pools and then actually lists each phone under that device pool? I am trying to get a list that says "Device Pool 1" and under that have all the phones in that De...

CUCM 6.1.1.3101-1 & ATA 186(What I believe is the firmware load): ATA030203SCCP051201AI try to access the configuration page via IE. I type IPAddress/dev and the page does not load.I pinged our vendor, but have nothing of value back from him.BTW, I'...

When assigning dn to 8 cti ports do they need to match the phones directory numbers?Are they chosen arbitrarily?Do they need to be unique?

I'm getting scattered reports today of a weird phenomenon with users' IP Phones. A user will be on a call with someone and their phone will ring again, with another call, from the same person who they're talking to. Those that have picked it up get...

Hi,I have a Unity Call handler that is forwarding to a hunt group.If I call the Call Handler internally then call goes into hunt group & if no answer goes to Voicemail, as it should. If I call from an external number via PSTN after 25 sec the calls g...

Hi all,we have a QSIG Link between Frankfurt and London and use a HiPath 4000 in Frankfurt and a Call Manager Cluster running 4.1.3 in London.If someone calls from Frankfurt the full international number for the London Extension is displayed whilst i...

I am planning to upgrade CCM from ver 4.1(3) to 6.1(2). When I try to install Cisco DMA 6.1(2) , I received message that another version install on the server.I checked that on the publisher instaled Cisco DMA 5.0(4) .When I try uninstall version I r...

Guys,should be a simple question but just needed clarification. im reading through the compatibility matrix for CUCM 6.1 and SRST. its telling me that SRST is not dependent on the version of CCM but the loads. and im also seeing 4.1 and 4.2 as the su...

Has anyone seen any issues where calls in prgress just drop after 15 minutes. It is a callmanager 5.1, woth IPCC version 7 so there is sip integration but the trunks to the telco are PRI's.We got this errorSep 15 14:19:52.018: ISDN Se0/0/1:23 Q931: T...

Hi all, we face problem that after latest MS upgrade and CCM upgrade (to 4.2(3)) of our 7835 CCM server we cannot run CDR analysis and reporting tool. We get window for user/password and if you fill it, you get "HTTP Status 500, internal server error...

All:I am in a process of setting up the bulk voice messaging distribution for my client and have current limitation of 96 ports to access VM and have more than 400 phones installed.When I initiate the mass voice messaging to all the phones and if whe...

I'm looking for an app that will dip into a outlook address book when a incoming call is received. The information used for the lookup would need to be the inbound "calling party" number. I could see this working with UCCX, however the idea is to rol...

Dear all,Ata188 drops connected call after 10 minutes. The CM is running 5.1(3).If we use ata 186, the connected call wroks fine. Only ata188 have this issue.The ata188 works fine in CM4.x. The issue is found after the system was upgraded to 5.1(3),...

Hi! I setup a CCM 6.1 and want to use UPS (SmartUPS APC 1500) and Powerchute Agent (APC) to safty poweroff CCM if some electrical power failed occured. How can I install APC agent on UCM 6? What UPS cant I use to safty poweroff CCM?