IP Telephony and Phones

i am having issues call forwarding to a 1866 number in Canada. I can call forward to any other number.I have engaged the telco and they have asked me in get the redirecting number to put out the whole number instead of the 1700 Redirecting Number i =...

UCM version 6.1, PRI coming in on an MGCP Gateway. The user call forwards their line to this cell phone and when the call from their desk comes to their cell phone it has the calling line ID of the office and not the caller. Is there a way to confi...

We recently deployed UCM ver 6.1 and we have had some IP communicator issues with one way or no-way audio. In version 4.X we implemented the IP Address Autodetection URL fix and we have not had any issues. Is this issue corrected the same way in ve...

After i physically installed the unity express module in the router i typed service-engine 1/0 session command.From there i need to install the cue-vm-license_12mbx_ccm_2.3.4.pkg package.What command is required ?

Guysjust wanted to gain some insight into how you guys handle this. i have a 16 site cutover to do tomorrow. they are currently on CCM 4.0 and we are carrying them to 6.1. everything is tested, working as it should etc. same ip addressing as well. my...

I've got a client looking to use an NBX 3102 handset at her home office and currently they have no routers capable of passing multicast over a VPN. The phone uses multicast for button indicator lights and without having the ability to pass the traffi...

Hi,I am having a problem in that the greeting on one of my user mailboxes in Unity Connection keeps looping and fails to let me record a message. I am running UC 2.1 and have the after greeting set to go to a user voicemail box. Has anyone come accro...

I have an ATA 186 with two ports and both ports are programmed with phone numbers. If I call those numbers from any phone I receive the following message "your call can not be completed as dialed". The error in the event log reads: Error: DeviceTra...

I am having a problem with attendent console running on CCM 612 Business Edition in that when I have the AC software open, and I have the 'show all users' screen open, there is a qeustion mark beside each user, it does not show if they are available ...

Looking for others that may have run into this, IP Communicator 2.1.2.0 will not register when using wireless network but does on same machine over wired network.Thanks in advance for the help.

Need info as how to set up Multilevel Access for users in Call Manager 6.x.thanksAli

What is typically the MCS servers used for PG,VGW and CallManager. We received a shippment that has a combination of 7835 and 7845's. I have 7845's in place now for CCM.

I am trying to understand why a particular policy was put in place and what is it doing.We have this at all of our remot ebranches which is using VoIP fo inter office calls:policy-map PEFCU-QoS class VOICE priority 256 set dscp ef class DATA-Priori...