IP Telephony and Phones

In the Planning guide for Emergency Responder, https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/11_5_1/english/administration/guide/CER_BK_R00ED2C0_00_cisco-emergency-responder-administration-guide-1151/CER_BK_R00ED2C0_00_cisco-emergency-respo...

Hi Community, I hope you're well My issue is when I pick up the handset of the phone is automatically marked a number, it can be the directory or any other number that does not exist. The user does not configure anything on the device or any speed di...

Hi , I have a strange issue with a particular number/numbers, the calls get dropped when placed on hold. I have looked at the traces for a good call ( from my mobile for example ) and a bad call ( from the UK landline) and have noticed that there are...

Hello, I have a situation, a client have CUCM 9.1 & UNITY (EOL & EOS) with a 100 UWL standard Licenses (1000 devices), unfortunately the licenses were allocated to single device per Owner user ID instead of multiple. A few week ago, the they ran out ...

  Hello Guys,   Is it possible to have customised ringer/dialer tone for incoming PSTN calls on phone registered on CUCM 8.1.   Whenever someone makes DID call to extension he should be able to hear some song instead of default ringer.   Is it possib...

Good day Experts,   I followed the advise given and i configured the following to my suprise the inbound  calls cant even hit the dial peer voice 2 is there any thing done wrong here. attached are some debugs. show dialplan says it does not find a ma...

Hi I have cisco 2811 and few 7961G cisco phones, CME verion 8.6, the phones not registering at all, the phone is getting DHCP Address which means connectivity is fine, I have done the following on the router- NTP is set- uploaded the phone config fil...

One of our customer need to configure basic paging in CUCM 9.1I check with CUCM version 9.0 cisco included basic paging functionlity which is provided by singlewire.So, that means I do not need any extra hardware or software to implement basic paging...

I am testing video calls with 8945 IP phones on Call Manager 9.x.   The two phones are in the same VLAN.   When I place a call between the two phones I receive an "unable to setup video" message on the called phone.   I believe all of the correct con...

Hello,   I'm trying to connect to the SSH Consolle of our CUCM via a PHP script. The connection (login) to the CUCM works, but when i set up a command, it gives me the error message below. Other Cisco SSH consoles work via PHP properly.   I found thi...

Our few of our 7961 phones works only on speaker. We cannot make or receive calls via handset but only through phone speaker. We tried factory reset on the phone, upgraded the firmware but no luck. I could assume it's a hardware issue if it's just 1 ...

Hi guys,   I have problem with B-ACD during options menu prompt we tried to press the digits but no answer. I need press very fast to works fine.     Problems: Collect digits during navegations in the IVR.  After fineshed the audio menu prompt menu w...