IP Telephony and Phones

I have scenario where I want different outbound trunks to be chosen based on the DN the call was placed from. So I have 2 different lines configured on my phone. I want calls from line 1 to hit the PSTN via analog port1 and calls from line 2 to hit t...

Hello    I have 2 queries related to cme which has all sip phones Scenario is i have cme router on which one interface is connected to lan let say gi 0/0 for phones to register and other gi 0/1 for mpls to branch/extensions calls.   1- question is it...

I have an Enduser who's extension does this when dialed. If the calling party is outside the network, the calling party hears 20 seconds of nothing. Then the call drops. And the Called party's phone gives a short ring and shows a miss call from the c...

Hi, we are trying to connect to ITSP via sip so far no audio, ITSP sending SIP syntax error" and asking to delete c=in ip4 x.x.x.x field from Invite. Invite has that field duplicated as I see. I tried to delete id with sip profile :request INVITE sdp...

Hello, I have the following setup phone --> sw--router I can see the phone obtain an ip, but it does not gets the upgrade from the router's tftp. the phone shows upgrading and it keeps restarting. I checked the flash and I see the files for 7961.   4...

I have a issue with hunt pilot call treatment and call forwarding ! The requirement is we need to have a message repeated infinite time until the external user hang up  if the  hunt members does not  answer the call.  1. An External  user Call  dial ...

We have the following existing setup working: CUCM 10.5.2 Expressway-C & E x8.9.1 CER 10.5.1 Spark app on Windows, Mac, iOS, and Android   Hybrid call service is working as it should be. CER is also working as it should be based on what IP subnet you...

Hi I have a few Cisco IP Phone 7945 in particular and I would like to know how to add prefix "9" when I call missed calls.   I went through some of the threads with this issue but I can't seem to understand nor find a fix. I also don't know what synt...

Dear All, I am using cisco Jabber as a softphone in contact center for agents. Jabber version is 11.8.4 and it is getting crashed saying "cisco jabber not responding" when made call to even internal extensions. It does not happen all the time, but fr...

 new ucm version 11.5.1.14900-11 which we have migrated from version 8.6 via PCD. All seems OK except extension mobility. We have the UDP profiles and default device profiles for each phone and protocol type. When a user logs into a phone, the proces...

Hi All,           I have problem with 9951 phone, when we receive multiple calls at a time, i try to pick up the 2nd line but it always answering the 1st line which was ringing first. i even press the 2nd line but it still picks up the 1st line. plea...