IP Telephony and Phones

Dear All, I am using cisco Jabber as a softphone in contact center for agents. Jabber version is 11.8.4 and it is getting crashed saying "cisco jabber not responding" when made call to even internal extensions. It does not happen all the time, but fr...

 new ucm version 11.5.1.14900-11 which we have migrated from version 8.6 via PCD. All seems OK except extension mobility. We have the UDP profiles and default device profiles for each phone and protocol type. When a user logs into a phone, the proces...

Hi All,           I have problem with 9951 phone, when we receive multiple calls at a time, i try to pick up the 2nd line but it always answering the 1st line which was ringing first. i even press the 2nd line but it still picks up the 1st line. plea...

I am a big fan of troubleshooting calls using the CDR database, such as: run sql car select callingpartynumber Calling, originalCalledPartyNumber origCalled, finalcalledpartynumber finalCalled, datetimestamporigination origination, datetimestampconne...

I`m need to network two Unity Connection 10.5 clusters together against a single CUCM so we create a larger user base due to the size of our company over 20k users    I located info regarding the networking and that if you dont have any FW`s between ...

Hello I'm running CUCM 11.0 getting a Registration Security Error when trying to add a phone.   I've tried some of these suggests mentioned in community but didn't work.   Anyone have some updated suggestions.   Thanks,

On the 4321 I am testing with "voice register pool" command the max number is 50. Is that 4000 platform specific? Can't find the table on CCO that tells me what the max SIP phone by is by ISR model. 

I am sending an XML object to 8861 through HTTP post, but the device responds with 404 error.   HTTP Post request: 1. Basic authentication, User name/Password = username displayed on the device/password set on the device (Settings->Device Administrat...

Is there a way to change this behaviour so that outgoing calls are always placed on line 1 by default? Setting the " Always Use Prime Line" to on doesn't help.   "The issue is the user is getting a call on her 4th line , after that she is disconnecti...

Hello,   I recently had an issue with our CUCM pub being down.  Calls still work as we have SIP split between where our pub and sub are.  However, when someone tried a meetme during this outage, they got a fast busy.   Im not aware of any "service" t...

When I click on the phones tab I don't see any of my IP phones. Assuming SIP phones are not supported by the GUI?  

I found this config in our forum : interface loopback1----------------------------------------Interface pointing to SIP provider 1ip address 10.10.10.1 255.255.255.0  interface loopback2-----------------------------------------Interface pointing to S...