Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I am configuring the Cisco 8851 Ip phone and it got registered with the Call Manager 12.5.And through the device configuration, I made the KEM enabled and its getting powered on.I am trying to enable the buttons for KEM module. The buttons for th...
CUCM 12.5, 8841 phones transfer issueCalls transferred are losing audio volume. Each transfer results in more audio loss until you can't hear at all.As soon as you hit the transfer key you hear it decrease. We have many buildings/locations but this i...
Good morning,We have a remote employee using IP Communicator 8.6.6.0 and once he connects to our vpn and starts the ip communicator everything registers fine, then after a short while, goes into a registering loop or a blank screen on the phone....th...
Hi, I've found out how to connect a wireless headset to a Cisco desktop phone, just wondering if I purchased a cordless phone and base would I be able to connect it in a similar way and still remain functional? Wanting to use a cordless phone but req...
Hi! Good day everyone! i have configured Call handler , current condition is : Greeting >> Welcome to... press o to.. or input the extension number you want to reach. When I input the wrong extension number. The System said " you cannot be transfer...
Hi Folks,We have just taken delivery of two Cisco 840 Wireless handsets and we're trying to get them regitered to our 12.5.1 CUCM. The Phone is running firmware version 1.4 and although it connects to the wireless network, it will not register to th...
Hi friends, we have Cisco Unity for transfer calls (Call handler) beside CUCM, when we call Unity extension(1001) with internal ip phone(like 2002) greeting will play & call input works fine(for example transfer to 2001 extension [B]) but when make c...
Looking for the latest version download for Cisco Unified Attendant Console Advanced. .My current version is: System Version: 12.0.5.10-13When I navigate to downloads site on Cisco support it shows the latest version is 11.x. I seem to recall havin...
Greetings, I am trying to find a way to monitor some of the counters returned by the show dial-peer voice command on our VoIP gateways. Specifically, I've been trying to find SNMP objects for the following counters: Successful Calls = 535957, Fai...
We are in the process of recouping licenses from abandoned, and/or unattended phones. We have many phones which have been auto registered which are registered but idle. Is there a way to identify if they have been logged into within a certain period...
It could be two reasons. 1. Unsupported firmware. 8875 was first released with MPP only in PhoneOS 1-0. Phones manufactured in 2022 come with PhoneOS 1-0 can not recognize CUCM or get registered. User and admin need to upgrade 8875 to PhoneOS 2.0+ ...
Hi,Users wants to identify external caller, Personal address book (PBA) can fulfil this requirement? if yes, how can i add almost 500 contacts to the phone?i did some research and found Windows address book but in new OS windows 10 or 11 i dont know ...
Hello,I was wondering if anyone has ever tried this:I have a UCS C210 with 2 CUCM virtual machines (1 publisher and 1 subscriber).We're planinning to buy a new UCS C240 with better performance and with more room to create new virtual machines for new...
Hello, We have been getting a report of a user leaving a voicemail to get a bounceback message relayed saying error code is 573. I'm trying to find out the root cause of what this error is and why it is happening and need some guidance on where to f...
Hi Team,I am planning to upgrade firmware of Collaboration Endpoint (DX & SX) from CUCM running on 12.5 SU7 Mega Cluster.I know the basics of 'how to do it' but my question is it necessary to restart the tomcat Service on all nodes within the cluster...
