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AMA- Cisco Webex: Enable Teams to Work from Home
IP Telephony and Phones
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Troubleshooting Expressway Sectigo Certificate Expiry
Created by Mohammed Khan on 06-01-2020 10:52 AM
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(view in My Videos)   Published by Tyler Wilkin (twilkin) and Jerson Enrique Gamboa Gamboa (jgamboag)   https://www.cisco.com/c/en/us/support/docs/unified-communications/expressway/215561-troubleshooting-expressway-mra-login-and.html  
UCCE Finesse Agent on Jabber
Created by NaguuCisco on 06-01-2020 05:04 AM
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What are the configurations needs to follow to have UCCE Finesse Agent work with Jabber client as phone end point. share me details or any links. also needs to know what can work, what cannot work -like multi line, Recording, shared line, chat ..... ... view more
Unable to route the Hunt Pilot calls to cti route point
Created by subhasishrout03206 on 05-29-2020 06:37 AM
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Hello Experts,We have configured a Hunt pilot which includes 2 line groups.one line group with 5 extensions rings with Algorithm as broadcast and 2nd line group contains 1 extension as their manager.All these extensions configured with single number reach... view more
Jabber and Bulk Update
Created by scott.leonard on 05-28-2020 05:04 PM
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I am setting up a bulk update in CUCM to add jabber phones to all my deskphone users. I have a bat phone template I adapted from one I made for desk phones and I have a user template for use with "Update Users - Custom File".  I have used the users t... view more
Conference Now IVR and Single Number reach doesn't work
Created by tschafferx on 05-28-2020 02:26 AM
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Hi community, maybe someone has already experienced this issue. When using conference now you define a number which triggers an IVR prompt where you can setup your meetings. I the ani is associated with an active SNR number the IVR script won't let t... view more
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