hello I have a request from my customer : We have a Helpdesk team that needs to chat with others. we wanted that when the helpdesk team chats, the name of the helpdesk agent was not seen and stay anonymous Is there a design configuration already impl...
Forum Posts
I am a user. A couple of years ago the company took our desk phones. They said that we would get email notifications if anyone called our old phone numbers. This may have happened once or twice. Recently I have been getting emails from Cisco Unit...
My company just purchased/made the arrangements to upgrade to webex for our phone system stuff, and they want me to learn it and be the “master” of it so to speak.I admittedly have had easy times with phone systems so far in my career, but in no way ...
Hi We have a customer where we have this error: log4j:ERROR Failed to flush writerAnd we see:Disk/active 14154188K 1177904K 12814772K (92%)Disk/inactive 14154188K 899256K 13093420K (94%)Disk/logging 49573456K 0K 49557072K (100%)So the problem is with...
I am having an issue with the B-Channel Order selection when using a Trunk Group. Under the Serial Interface, I have the B-Channel order set as Descending (Default). When I have my POTS Dial Peer like this, it selects the calls descending:dial-peer...
Resolved! Extension Mobility 9851
Hello A customer bought some new 9851 phones to work with CUCM. I installed the device pack and the phones is configured. We made all the configuration for extension mobility (all phones at this customer are using EM) but we just can't find the EM me...
Hi,We do not want to change the global unity setting to have the forwarded device used, but we have one case that we want to use the voice mail box of the phone forwarded to. Is there a way to set this up for individual cases?
Cisco UBE (CUBE) Connected to CUCM and Teams Call drops and goes to static from PTSNCalls from outside (PTSN) to CUBE to Teams drop after ring and replaced with Static noise. Anyone seen this before. We have 2 CUBEs and it was only affecting producti...
(config-subif)#h323-gateway voip bind srcaddr xxx.xxx.xxx.xxxBind IP Address configured. Please remove before reconfiguring I am getting this message despite no bind address configured. anyone seen this issues before? RTR#sh run | include bindRTR# ...
I have an issue where it appears that I am not receiving the STIR/SHAKEN verstat information from my provider (AT&T). AT&T tells me that they have implemented this within their network since 2021. Whenever I collect call logs from my router and ana...
Hello Community,I have a question:We currently have CUCM version 11.x integrated with voice gateway 2911 via MGCP.If we migrated the voice gateway to the Cat 8300, the MGCP would not be supported.If we used SIP instead of MGCP between CUCM 11.x and C...
Looking for some help and maybe points of clarification. I have a need to maintain the original calling part number during the following call flow scenarios. External PSTN Calling Party >> SIP Trunk >> Cisco CUBE >> CUCM >> Call forward >> External...
Hi team, I have 10 A-FLEX-3 Enhanced Calling version 15 licenses for the CP-8865-K9, and I am currently using CUCM version 11 or below version 15.So I would like to ask: Are these 10 licenses compatible with CUCM version 11? Do I need to upgrade ...
Phone get ip from router ok and register okbut when try to call another pheones it's can't make call and just exit to first screen with error SIP/2.0 488 Not Acceptable Mediaand this erro with only 3905 phoneshow can i solve this problem*Nov 17 05:5...
I need help. I have CISCO IP PHONE 7912 SERIES. How can I factory reset also I cannot find factory reset button. Also I lost manual the easy one that has picture. Can someone help me? It is locked right now I cannot unlock network configuration is lo...
