Other Collaboration Subjects

Anyone actually loaded MDAC 2.8 on the IPCC Server to run Historical Reporting? I have 4 Agents and want to run some reports after hours on the server with the Historical Reporting. I don't forsee any CPU or other issues I'm hestistant to install MD...

For example,IP Phone DN : 23330689DID Number : 33247980To use IP Phone when SRST is working,SRST-GWconfigures alias command.But alias command supports10 Lines.Please let me know how to support more 10IP Phone.Regards.

Anyone have any news on when the 7920 will be able to use the Corporate Directory and Services?Thanks,Geoff

Hi, I've installed PA and the Speech Server fails on startup. I see the following message in the log...C;\Program files\Cisco systems\Pers Assist\Speech\grammar\static\en_US_PA is not a packagecannot read 'models.configuration'iniaitlization (sic) f...

I have directory handlers setup on a Unity 4.0(3) install. I have PDL setup to use with the directory handlers. When the directory handler is used no names are found. Using any other criteria such as location, domain, etc are successful. I can't figu...

I'm trying to get the QRT service enabled on my IP Phones. I have activated and started the Extended Functions Service. I have created a softkey template that includes the QRT button for all situations and have applied it to my phone, but when I pr...

We have 3524PWL XL, WS-C3550-24-PWR-SMI for access layer usage, 4507(sup IV) use for both routing and access layer.PC connect to IP Phone 7960, then IP Phone connect to switches.I read through some documentation, I found at least TWO different config...

I have a question concerning the use of this command on a frame-relay interface.Frame-Relay IP RTP Header Compression: compresses an IP/UDP/RTP packetMy question is: If frame-relay ip rtp header-compression is applied to an interface does it work onl...

This is a long shot, but has anybody tied CCM in with "Timematters" software? If so, I would be interested to see how it is done. I am using CCM 3.3(3)

The below shows up in the Dynamic Configuration Tool on CCO, but I can't find it on CCO -jasonKEY-CCM-ADMIN-K9= (Optional)Hardware Security Key for CCM Admin, Release 4.0 or Greater

When phones failover to SRST I have to manipulate the called number before sending it out the PRI. Users dial 9 for an outside line. On the callmanager the 9 is stripped before it hits the H323 gateway so that ten digits are sent to the Telco. In add...

With the aquisition of Meeting Place I am hearing that CCC is going to be rolled up into the Cisco-Branded MeetingPlace somehow. MeetingPlace also seems to be poised to take over space that is occupied by CCS as well. Can anyone enlighten me on the...

For monitoring the CallManager I am receiveing CCM traps, monitoring SQLServer, IIS, tftp, and check for CCM event log entries (very noisy), but I am interested in things like calls dropped, etc, which I can't seem to get via the event log or traps. ...

I have a receptionist phone that is set up with 4 DN's: 1 personal, and 3 that form a hunt group (CF busy to eachother) for incoming calls.During SRST fallback, the Call forwarding is not there between the 3 incoming "hunt group" lines and only one ...

Does anyone know the name of the file(s) used to store the speed dial entries for each attendant (user)? Are they stored on the local computer? I had to reload the Attendant Console software and would like to simply place a file back on the new mach...