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there are problems. :-)We have following devices: ata186 (2.15), 827-4v (12.2-4.YA3), 5850 (12.2(2)XB7).Ata, 827 are used as end-points and 5850 - core logical function. There is task: adjust ATA, 827 to solve voice,(analog) modem, fax calls to outs...

Does anyone have any ideas why when I run a port usage report for the past week and select web-based I can see all the days, but when I select comma-delimited it only shows the past 2 days?

I have some problems with my schedules in Unity. I am looking for a possibility to debug or trace scheduling. Unfortunately, schedule selection by a call handler can't be seen in Status Monitor.Is there a possibility to setup a special trace or a too...

I have already seen a similar issue on the forum however I think my question is slightly different.I have configured a TCCS between a 3620 and a 3640 (release 12.1T). I'm trunking 15 channels only with one clear channel (signalling one).Well, also du...

DHCP server gives computers and IP phones IP address, data gateway, DNS. Same DHCP server gives phones IP address, DNS. I see on CheckPoint firewall that every phone sends requests on port 2000 on data gateway. Firewall is blocking that port, but IP ...

We have configured Ext moblity in CM 3.1(3a).But it is not working.When I try to login to phone , display " Requesting...." and disappear with nothing. Every thing is properly configured.Upul

When running the AD plugin to link CCM to AD, the schema gets modified just fine under the Cisco OU but the user cti-framework never gets created under the users ou. Therefore, the integration does not work. Any ideas?

After we had to create a new service account for Unity, a bunch of msgs went into the unityMTA queue. 99% of the mailboxes involved are in Ex5.5. The new service account is in the Org, Site and Config containers of the 5.5 world. We are connecting ...

I was told by a tech from the TAC that I could set up Attendant Console to use the sound card and not a phone. How would I go about doing this. Any help would be appreciated.

We want to remove the existing unity server and replace it with a new server. New one will be same version 3.14 as previous. Do I have to uninstall unity on the old server like when doing this in Unity 2.46?We want previous one still functional befor...

I have a Cisco Call Manager V3.2, Cisco 3640 Router, and a Definity G3. The definity has a TN464F. We are trying to set it up so that we use ISDN PRI NI2. They still will not communicate with each other. The Cisco is setup for the isdn switch-typ...

I am doing a new installation, running 4 analog DID trunks into a pair of VIC-2DID's. Our provider asked how many digits to pass on the DID's. My assumption is that since we use 4-digit extensions, they should pass 4 digits. Can anyone confirm or ...

We just started getting this error on TTS in the events log when unity tries to access email:Event Type: ErrorEvent Source: AvConvMsg_MCEvent Category: Error Event ID: 10002Date: 10/17/2002Time: 9:08:37 AMUser: N/AComputer: UNITYDescription:PlayMe...

Unity 3.1.5TSP 6.02bExchange 2000 (Unified)The customer was currently running 2.46 VMO. I cut them over to Unity 3.1.5 off box install into their exchange 2000 environment. Everything is working great until I tested their TTS functionality. Yes th...