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hi therehope someone will be able to help with what I think is a fairly simple problem. I am using the above functions within scripts and need the value returned to be in the form HH:MM:SS as help states this can be done - how do I do this?

Can I get caller id on DID lines. What good do theses DID lines do me if I can't get caller id. Is there any way to get a block of DID's on an analog line so I could have four analog trunks that could do inbound and outbound on the same lines?

Facing a peculiar problem with my IP Telephony setup. Setup is amulti-location WAN. CCM ( ver 3.1)is placed centrally and is connected to the other WAN locations on 64Kbps links. IP Phone registration works perfectly fine over LAN and some WAN locati...

I have upgraded CRA 2.2 to CRA 3.0 and now I cannot login to the http://server_name/appadmin with user ADMINISTRATOR. How can I solve the problem?Does anyone have any idea?Best regrds,Aleksander Kocelj

Hi, This is the first time I have set up an ATA186 and I am using it with CM3.1(4a). I have installed the Skinny software image on to it and added 2 devices as a 7960s in CM, and assigned DNs as stated in documentation. I can make calls from either l...

I have ATA 186 "A" setup to forward calls from Phone1 to Phone2 in case Phone1 is busy/no answer; and to forward calls from Phone2 to another ATA 186 "B" in case Phone2 is busy/no answer.Problem: in case Phone1 didn't answer, a call is forwarded to P...

What version of Call Manager is compatible with what version of The Customer Response Apps (AKA Extended Services, AKA IVR?)??

Hi,I am having problems with the CallDetailRecordDiagnostic in the CDR Table. I get the following in the CMR Table for an outgoing callVOIP gateway details Parameter Destination MediaTransportAdd_Ip 10.2.1.1 PayLoadC...

Hi,I wonder if anyone is facing the same recurring problem as me. The WebAttendant status line always appear RED though the user has signed-in and the phone is available.The method of resolution as advised by the local Cisco SE is to stop/start the...

CCM working correctly, one small thing when dialing to an external number, we sometimes don't get the ring tone from the pots system, this can be irritating for the end user. Has any one any suggestions.

Hopefully a simple TDM question.If I have an office of 25 people. I want to run SRST at my office. I do not want a PRI. If I have 12 analog trunks can I have 30 DID's? Or do I need an analog trunk for each DID. I was hoping I could tell the carr...

Anyone aware if the NM-HDA supports DID trunks?

Hi,If you purchase Unity and say 1000 Voicemail-only users and wish to use an external Exchange server to store voicemail messages, can the special Exchange Server license that ships with Unity be used to license the external Exchange installation?In...