Hello .. we have two CCM first has extention like 55XXand second 77XXalso we use gatekeeper to establish connection btween two CCMi can call any phone 77xx from 55xx and vice versa ..but can't hear the voice ..two CCM connected via g729 over 512k W...
Trying to run reports on call handler traffic. Whenever I click on run, I get "The report could not be queued - no report will be generated". I got a suggestion from TAC for making changes in DCOM and in the registry listed below:GPTCSL Remedy Tick...
When configuring the web part for the ipcc AS-trans is required.Is this as-trans meant for the servers or the agents.I mean for 24 agents and 1 supervisor how many as-trans do i require to run the web collaboration and the email manager?
I have a customer with Unity 3.1.4 installed connected to Exchange 2k. They plan on changing the Active Directory root. This means they will be installing a new forest, adding exhange 2k into that forest with the same server name as the existing ex...
Have a situation where I need to setup two groups of IP phone users. One that can only dial local and the second group which can dial anywhere. What is the proper procedure for performing this task in Callmanager 3.1.2c?Thanks in advance for helpAaro...
3640 12.2(11)T The unit is registered with the primary and secondary CCM, but it does not down load the config from the callmanager. According to the docs I should be able to use the ccm-manager config-download server <ip-address command to specify ...
I have CallManager 3.2, Unity 3.1, and IAD2400's running 12.2-8T. The Unity will light the MWI on the IP phones we have, but we have no stutter dial-tone on the analogs coming off the IAS2400. I'm using MGCP 0.1 between the CM and IAD's. CCO menti...
Our receptionist uses the transfer softkey, extension, transfer softkey method to transfer calls.If she gets an incoming call before completing the transfer, the transfer softkey is no longer available (replaced with answer/barge) and the call being ...
Hi,I just want to confirm, if we can do RTP compression on VoIP traffic going out of Ethernet interface. I think it's not possible ! I would like to have wider opinion on the same.RegardsPrakash
hi,the subscribers need to access activeassistant from their browser. what is the username, password and domain name should i use to have access?fyi, i'm using unity 3.1(3a). installing the cisco unity as voice messaging only as its forest and domain...
We have installed two month ago, with a serial leased line and two Cisco2600, a remote office with IP phone. The call manager in the main office. Every think working well.Last week we change the serial connection by a new one passing throught a othe...
How do I select calls from the cdr for all calls that have been made. I am having trouble because there are more than one record for each call. Is there some unique identifier that can be used to get the right count of calls that have been made.My ...
I'm trying to get a Lucent Excel switch to talk to my 3640 router for a toll bypass application. One end rings but after 2 rings, I get fast busy. I'm using primary-5ess for my switch type, ESF and B8ZS for framing and linecoding. I notice that when...
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